Xbox one controller battery flap

Discus and support Xbox one controller battery flap in XBoX Accessibility to solve the problem; about 30 minutes ago i dropped my controller on accident and it disconnected like it always does i opened the battery case and what i saw almost gave... Discussion in 'XBoX Accessibility' started by Doudeu, Aug 2, 2021.

  1. Doudeu
    Doudeu Guest

    Xbox one controller battery flap


    about 30 minutes ago i dropped my controller on accident and it disconnected like it always does i opened the battery case and what i saw almost gave me a heart attack the flap with the plus symbol on it had broken off and i immediately tried to fix it but THE FLAP WENT IN THE CONTROLLER i started getting a knife to open it up and get the flap out of the controller but it didnt work can you guys tell me how to open it or if i can get a repair from microsoft or tell me how to put the flap back on thank you

    :)
     
    Doudeu, Aug 2, 2021
    #1
  2. ClausReich Win User

    Xbox one controller battery flap

    Hello Doudeu! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

    If the battery terminal broke off, it is necessary to get your controller fixed. Depending on how long ago you purchased your controller, you might be able to get it replaced with Microsoft here: https://support.xbox.com/en-US/help/hardware-ne...

    Go down on the page and press the Sign-in button, then type the controller serial number. If you are not eligible for a controller replacement, you would need to get it serviced on a console repair store, or purchase a new controller.
  3. XBF Houmaidi O Win User

    Xbox one controller battery flap

    Hello @Doudeu! I hope that you are doing well!

    I recommend you get in touch with our live support as they'll hopefully be able to offer the option to service the controller to fix it.

    Contact us
  4. Mistress Sara Win User

    Design lab controllers

    Hi there,

    The controllers come with a standard controller battery cover (same as the other Xbox controllers). You can use either a rechargeable battery pack, or regular AA batteries. No different from other Xbox One controllers.
  5. Deemushunter Win User

    Xbox one controller says it's connected but isn't working

    To resolve this issue, determine the faulty component and then replace that component:

    The Xbox One Wireless Controller

    To troubleshoot the wireless controller, try using AA batteries, or try a different Xbox One Rechargeable Battery Pack to verify that nothing is wrong with the controller. If the controller works with different batteries, it isn't causing the issue.

    The Xbox One Play & Charge cable

    To check whether the cable is the problem, try a different Play & Charge cable (or any standard USB to micro-USB cable) to charge the battery. If the battery charges correctly with a different cable, your charge cable is faulty.

    The rechargeable battery

    To troubleshoot the rechargeable battery, try the following:

    Use a cotton swab and some isopropyl alcohol to clean the four gold contacts on the Xbox One Rechargeable Battery Pack and on the Xbox One Wireless Controller. Then try to charge the battery again.

    Try a different Xbox One Rechargeable Battery Pack with the charge cable. If the second battery charges correctly, your original battery is faulty.
  6. Deemushunter Win User

    Play and charge issue.

    To resolve this issue, determine the faulty component and then replace that component:

    The Xbox One Wireless Controller

    To troubleshoot the wireless controller, try using AA batteries, or try a different Xbox One Rechargeable Battery Pack to verify that nothing is wrong with the controller. If the controller works with different batteries, it isn't causing the issue.

    The Xbox One Play & Charge cable

    To check whether the cable is the problem, try a different Play & Charge cable (or any standard USB to micro-USB cable) to charge the battery. If the battery charges correctly with a different cable, your charge cable is faulty.

    The rechargeable battery

    To troubleshoot the rechargeable battery, try the following:

    Use a cotton swab and some isopropyl alcohol to clean the four gold contacts on the Xbox One Rechargeable Battery Pack and on the Xbox One Wireless Controller. Then try to charge the battery again.

    Try a different Xbox One Rechargeable Battery Pack with the charge cable. If the second battery charges correctly, your original battery is faulty.
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Xbox one controller battery flap

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