xbox one controller doesnt like holding buttons

steamjunk1997 · Feb 12, 2019

ok i havent had my xbox one controller(the one with the same name but with bluetooth)

for less then half a year now

NOBODY touches this controller except me so i know if someone else or i broke it

but recently my controllers A button doesnt work right after not being used after a while

if you hold the A down for a few seconds it will "lapse" and release for a fraction of a second

and that can get extremely annoying for quite a few games

anything im missing?

:)

XBF Jasmine Z

Hi Steamjunk,

Thanks for reaching out to us here on the Forums!

It would be best to try cleaning the controller in case it is just dirty or sticky. Worst case scenario, you would need to take/send the controller in for a repair.

Also, the controllers are not covered by a 1 year warranty even when part of a bundle. The controllers have a 90 day warranty unless they are Elite controllers.

It is also best to look into the
Microsoft Complete for Xbox One with Accidental Damage Coverage.

I hope this information helps!

XBF Lance J

Hey Steam Junk,

Thank you for responding. The Devices site requires you to register a console and then gives you the option to setup a replacement order for accessories within warranty. You can actually check the warranty of your controller through this

Replacement Request article. Hope this helps!

usmsFBI2015

Make an appointment and take it to the store to be worked on. If it came in a bundle with a console it has a 1 year warranty.

steamjunk1997

well the only way to clean a button on a controller is to take it apart and that would of course void the 90 day warranty

also if cleaning was a solution i wouldnt be able to press the button in the first place

this for repairs right?

https://support.microsoft.com/en-us/devices

as far as i can see you cant register anything other then a console and a kinect

chrisr1114

i have had a problem like this before. on the controller there is supposed to be a small button and on the xbox near the power button there is another button, (not the one to open the disc tray), but another one. press and hold both of them at the same time
and your controller will work

xbox one controller doesnt like holding buttons