Xbox one controller not responding

Discus and support Xbox one controller not responding in XBoX Accessibility to solve the problem; Within the last few days my controller has started to become unresponsive randomly while playing games. The only thing that temporarily fixes it is... Discussion in 'XBoX Accessibility' started by stephenokelley, Apr 26, 2020.

  1. Xbox one controller not responding


    Within the last few days my controller has started to become unresponsive randomly while playing games. The only thing that temporarily fixes it is unplugging the xbox and then trying again. I have already done a soft reset as suggested in another forum
    and the problem still persisted almost immediately after starting to play a game. I've also tried using different controllers and it does the exact same thing. Would greatly appreciate any help with this issue.

    :)
     
    stephenokelley, Apr 26, 2020
    #1
  2. onyxishere Win User

    Xbox one controller not responding

    Try holding the power button on the console for 10 seconds until it shuts down to see if that helps.
  3. AquarrzSudnnym Win User

    Xbox one controller not responding

  4. stephenokelley Win User

    Xbox one controller not responding

    Tried using USB method and still nothing. From what I read the firmware is specific to the model of controller you have. Mine is the 1697 model so that firmware version is the one most suited to my controller.
  5. AquarrzSudnnym Win User

    Xbox one controller not responding

    Does it happen if you connect the controller to the console with a plug/play uSB charge cable or only when wireless?

    When you updated the controller firmware did you use the USB method or wireless?

    What version of controller update is reported when in the accessories section of Settings?
  6. stephenokelley Win User

    Xbox one controller not responding

    It happens on all games as well as apps. Its not so much that the buttons aren't configured correctly. The controller just becomes completely unresponsive as if it were off even though the light is still on. The time for it to happens varies as well. Sometimes
    I can play games for a few hours with no issues and other times it does it minutes after I turn my xbox off and back on. I know its not my controller also because it does it with any controller I try to use and not just one specific one.
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Xbox one controller not responding

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