Xbox One controller on Windows 10 drops out constantly

Discus and support Xbox One controller on Windows 10 drops out constantly in XBoX on Windows to solve the problem; I've had an xbox one controller for a few months now, bought with the bluetooth usb dongle. Not a single "fix" suggested so far has fixed it dropping... Discussion in 'XBoX on Windows' started by AdamHorton1, Feb 16, 2019.

  1. AdamHorton1
    AdamHorton1 Guest

    Xbox One controller on Windows 10 drops out constantly


    I've had an xbox one controller for a few months now, bought with the bluetooth usb dongle.

    Not a single "fix" suggested so far has fixed it dropping out every 2-10 minutes.

    I have disabled bluetooth in my PC and surrounding phones and devices, thinking it may be interference.

    I've checked firmware and it's up to date.

    I'm severely disappointed with this product.

    Has anyone got any light to shed on my issue?

    :)
     
    AdamHorton1, Feb 16, 2019
    #1
  2. Christyna64 Win User

    Xbox One controller on Windows 10 drops out constantly

    Do you have the updated drivers, I know you mentioned firmware but maybe check the drivers too.
  3. Spazpol Win User

    Xbox One controller on Windows 10 drops out constantly

    I've had an xbox one controller for a few months now, bought with the bluetooth usb dongle.

    Not a single "fix" suggested so far has fixed it dropping out every 2-10 minutes.

    I have disabled bluetooth in my PC and surrounding phones and devices, thinking it may be interference.

    I've checked firmware and it's up to date.

    I'm severely disappointed with this product.

    Has anyone got any light to shed on my issue?
    Try a 2nd xbox one controller and see if the same thing happens. If so it may possibly be the adapter. The next step would be to try the adapter on another PC. If it works there, then it has something to probably do with your PC.
  4. AdamHorton1 Win User

    Xbox One controller on Windows 10 drops out constantly

    Thanks.

    I will when I can get my hands on either.
  5. AdamHorton1 Win User

    Xbox One controller on Windows 10 drops out constantly

    Yes, driver is up to date.

    Xbox One Controller for WIndows 10 64bit

    Version: 10.0.17763.1
  6. AdamHorton1 Win User

    Xbox One controller on Windows 10 drops out constantly

    Hi there,

    Thanks for the suggestions, but they're all pretty generic and don't solve the issue.

    To be clear:

    -The Xbox One controller is connected by the official Xbox usb dongle

    -The driver is up to date (10.0.17763.1) and I even uninstalled it, rebooted and reinstalled to be sure.

    -The firmware has been checked in "Xbox Accessories" on the PC via usb and it's up to date and working.

    -I can play games for a few minutes and it works very well, but then the controller stops.

    -I have changed batteries.

    -I don't own an Xbox or have the device synced to anything else.

    Cheers!
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Xbox One controller on Windows 10 drops out constantly

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