Xbox One controller won´t turn on after update

Hi there Ignacio,

Thanks for reaching out!
I suggest that you try updating your Xbox One controller. To do this, kindly follow the steps provided on the links below:

• How to update your
  Xbox One Controller on Windows 10
• Connect
  and troubleshoot Bluetooth on your Xbox One Wireless Controller
• Troubleshoot
  update issues with your Xbox One Controller

If the issue persists, I strongly
recommend contacting our Xbox Customer Support
or visit the Device service and Repair
site.

Try this out and let us know the results.

Hi,

have you try to contact the support:

https://support.xbox.com/contact-us

I can't find a manuel from Microsoft to reset the Controller. Maybe it's better when you contact the support Team.

Hi,

have you try to contact the support:

https://support.xbox.com/contact-us

I can't find a manuel from Microsoft to reset the Controller. Maybe it's better when you contact the support Team.

Yes! but i didn t have a solution to this problem. I saw in internet that the only way to turn on the controller in this cases is to connect the controller 15 minutes to the Xbox One, and that is a problem because i don´t have an Xbox.

Turn 10 is aware of this issue also.

forums.forzamotorsport.net/turn10_postst70115p3_Ultimate-edition-add-ons-won-t-install.aspx

The TV being turned off is not the cause of the controller not connecting.

With your tv turned off, with no power on the HD lead, the console will not start up, you will not get the xbox loading splash screen.

The connect controller option comes after the loading screen, it won`t connect because it can`t get to that point.

You may as well say why can`t play games without my TV turned on.

Actually it is you that is not listening to the replies,you seem to think you have found some major problem, you haven`t.

You want a simple answer to your question?,You are simply not connecting your console correctly, how do you expect it to work right???