Xbox One Disc Reading Issues

Discus and support Xbox One Disc Reading Issues in XBoX on Consoles to solve the problem; I recently tried fo play a disc game on my Xbox One. And it doesent seem to launch, ive read the forums and ive seen that others are having the same... Discussion in 'XBoX on Consoles' started by OrniiX, Sep 23, 2019.

  1. OrniiX
    OrniiX Guest

    Xbox One Disc Reading Issues


    I recently tried fo play a disc game on my Xbox One. And it doesent seem to launch, ive read the forums and ive seen that others are having the same issue.

    I’ll list what previous Xbox Users have told me and ive already attemepted

    •Ive already Soft Reset my Xbox One and Hard Reset, the issue persists

    •It only works after i restart my xbox one

    • Ive had this problem with all discs

    • Sometimes it wont even Eject my disc and i hane to restsart to get the disc out.

    :)
     
    OrniiX, Sep 23, 2019
    #1
  2. PrintCrowd Win User

    Anybody else have issues with the Disc drive not reading discs?

    I have had two oxbox one originals both have had issues reading discs we also have a xbox s that has never had any issues reading disc
  3. Obsessive Power Win User

    Xbox One X recognizes no backwards compatible 360-disc / triggers no download

    Hi,

    Sounds like the laser in your console's Blu-ray drive has a hardware issue.

    To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

    Note: It must be a DVD movie disc, not a Blu-ray movie disc.

    There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.
  4. HyperVenom523 Win User

    Issue with Xbox One reading discs

    Maybe the rental disks are bad or something else!!
  5. XBF Esteban R Win User

    Issue with Xbox One reading discs

    Hello H0m3iy2016,

    Well we have a bunch of information on our support site on the page entitled
    How to troubleshoot problems playing a disc on your Xbox One
    that can I think should help you out with the issue.

    It could potentially be a software glitch as well, and if it continues I would do this thing we call a soft reset.
    It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

    Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
    will be removed) and have easy access to your internet network.

    Also make sure that you select the option denoted
    reset and keep my games and apps.

    Follow the steps here on
    How to reset your console to factory defaults on Xbox One
    and let us know how that helps with the issue





    Thanks
  6. DanMen334 Win User

    Xbox One Disc Reading Issues

    if the problem occurs with games and movies, it is due to a problem of the reader and you must make use of your guarantee, if you still have it, although you can request the repair if you do not have a guarantee but you must cover the cost
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Xbox One Disc Reading Issues

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