Xbox one disconnecting from IPv6 and losing xbox live connection, but not disconnecting...

Discus and support Xbox one disconnecting from IPv6 and losing xbox live connection, but not disconnecting... in XboX Networking Hardware to solve the problem; Xbox one disconnecting from IPv6 and losing xbox live connection, but not disconnecting from IPv4 Hi GavinBurton Please try clearing your MAC Address... Discussion in 'XboX Networking Hardware' started by GavinBurton, Oct 23, 2019.

  1. GavinBurton
    GavinBurton Guest

    Xbox one disconnecting from IPv6 and losing xbox live connection, but not disconnecting...


    Xbox one disconnecting from IPv6 and losing xbox live connection, but not disconnecting from IPv4
    Hi GavinBurton

    Please try clearing your MAC Address and then restart your console

    Clearing Alternate MAC Address to restart console

    Press the Xbox button

    Move right to the System Tab

    Scroll down and select Settings

    Scroll down to Network

    Select Network Settings

    Scroll down and select Advanced Settings

    Scroll down and select Alternate MAC Address

    Select the Clear button

    Select the Restart button.

    Have you tried a Power Cycle?

    https://support.xbox.com/xbox-one/console/power-cycle-console

    Have you tried to Reset the Xbox to Factory Defaults? (I suggest trying Reset and keep my games & apps first)

    https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults

    :)
     
    GavinBurton, Oct 23, 2019
    #1
  2. Bandido1508 Win User

    Xbox One X dropping IPv6 Connection.

    here is a thread addressing that exact issue

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-disconnecting-from-ipv6-and-losing-xbox/333db0f0-2d9a-48d0-9cfa-ed1480e9ddf5
  3. Johnnyrebe Win User

    Xbox one disconnecting from IPv6 and losing xbox live connection, but not disconnecting from IPv4

    I have a problem where i can play online with no problem but when i join parties it always says i am disconnected and i entered the error code and they didnt have a solution
  4. T3chnlgydude Win User

    Xbox one disconnecting from IPv6 and losing xbox live connection, but not disconnecting from IPv4

    Hi GavinBurton

    Please try clearing your MAC Address and then restart your console

    Clearing Alternate MAC Address to restart console

    Press the Xbox button

    Move right to the System Tab

    Scroll down and select Settings

    Scroll down to Network

    Select Network Settings

    Scroll down and select Advanced Settings

    Scroll down and select Alternate MAC Address

    Select the Clear button

    Select the Restart button.

    Have you tried a Power Cycle?

    https://support.xbox.com/xbox-one/console/power-cycle-console

    Have you tried to Reset the Xbox to Factory Defaults? (I suggest trying Reset and keep my games & apps first)

    https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults
  5. XBF Steven R Win User

    Xbox one disconnecting from IPv6 and losing xbox live connection, but not disconnecting from IPv4

    Hey there
    miguelvelez1
    ,



    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically
    to you!
  6. miguelvelez1 Win User

    Xbox one disconnecting from IPv6 and losing xbox live connection, but not disconnecting from IPv4

    Recently my Xbox randomly loses connection to IPv6 and disconnects me from Xbox live all together. When I go to network settings the console is still connected to IPv4, so I know it's not an issue with the wifi. I have also tried restarting my internet
    multiple times, but nothing has fixed the issue.
    and for some reason when I'm in a game to console kicks me off and shuts off my whole router of my internet
Thema:

Xbox one disconnecting from IPv6 and losing xbox live connection, but not disconnecting...

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