Xbox one Elite Controller warranty

Discus and support Xbox one Elite Controller warranty in XBoX Sales and Promo to solve the problem; I recently bid on and won a White Xbox one Elite Controller on Ebay relatively cheap, from a seller saying the controller was liquidated stock from a... Discussion in 'XBoX Sales and Promo' started by Rstoneelf, Apr 7, 2019.

  1. Rstoneelf
    Rstoneelf Guest

    Xbox one Elite Controller warranty


    I recently bid on and won a White Xbox one Elite Controller on Ebay relatively cheap, from a seller saying the controller was liquidated stock from a shop closing. The controller turned out to not work but when looking on Microsoft support website the controller
    is covered by its warranty still. so I fill that out and then got a email reply asking ( Please attach a copy of your receipt showing the date of sale, the name and address of the store where you purchase
    the item, picture of the controller, and picture of the serial number inside the battery case of your controller. ) I can supply my receipt of me buying the controller along with the pictures and I'm assume the store name is Ebay? But I feel this will
    get rejected as they are probably asking for proof of ownership from the store that closed, to prove its not stolen, witch I do not have as it was a liquidated item :/

    What can I do as I know I can get a refund of my money from the ebay seller but then I wont have a controller.

    Or is all Microsoft need is my proof of perchance?

    All help will be great full

    :)
     
    Rstoneelf, Apr 7, 2019
    #1
  2. dustylee15 Win User

    Xbox Elite Controller Right Analog Stick Issue

  3. Joker43 Win User

    Xbox Elite or Scuf?

    I would recommend the standard Xbox One controller, I had same issue with my Elite controller. Also check and see if your Elite controller is still under warranty.
  4. FearedNightmare Win User

    Elite Controller Faceplate Squeaking

  5. Internet Expert Win User

    Elite Wireless Controller

    You can order replacement parts for the Elite controller through the Microsoft Device Repair page. Be sure to register the controller's serial number to your Microsoft account.

    The cost of parts may vary depending on your warranty status. The default warranty time of the Elite controller is 90 days from purchase.

    See the article below for more details...

    Support Article:
    https://support.xbox.com/en-US/xbox-one/accessories/servicing-elite-controller
  6. ChiefJoboo Win User

    manette Xbox Elite [Xbox Elite Handcuffs]

Thema:

Xbox one Elite Controller warranty

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