Xbox one friends list shows empty on console but shows 40 friends on phone app

Discus and support Xbox one friends list shows empty on console but shows 40 friends on phone app in XBoX on Consoles to solve the problem; A couple months ago, my friends list was working just fine on all devices. Not sure exactly when, but my console started showing that i have zero... Discussion in 'XBoX on Consoles' started by SkiTz., Feb 12, 2019 at 4:55 PM.

  1. SkiTz.
    SkiTz. Guest

    Xbox one friends list shows empty on console but shows 40 friends on phone app


    A couple months ago, my friends list was working just fine on all devices. Not sure exactly when, but my console started showing that i have zero friends.

    I can browse my friends on the xbox app on my phone. It lets me send messages, invite to party, the works!

    if i add a friend on the console, their profile will stay in my friends list until i shut the xbox down. They will remain on my phone after that, but wont be on the xbox friends list after i restart.

    I have forced the system cache to clear multiple times

    i have deleted and redownloaded my profile twice

    i have scoured all forums i could find on the net

    ive removed several friends and re added them

    switched controllers

    switched profiles back and forth

    im sure ive tried other things as well but i cant remember. Any help is appreciated.

    :)
     
  2. {Parity} Win User

    Xbox one friends list shows empty on console but shows 40 friends on phone app

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
    the console.
  3. Mistress Sara Win User

    Friend List shows up empty

    Hi there,

    There is currently a Live service alert (support.xbox.com/.../xbox-live-status) which says the following:

    "Having a tough time viewing the online state and activity of other users on your Friends list? Us too, but we’re doing our best to straighten things out soon. Thanks for your understanding while we work. Feel free to check back in half an hour for an update
    on our progress."

    I know it's been going on for a few hours now. It's not just you.

    I hope this helps.
  4. Cepi 77 Win User

    Activity feed not updating and other Dashboard problems (region specific)

    Since 3 weeks I got this annoying problem. My activity feed stopped working on both Xbox One console and smartglass app. If I post something, it never shows up and my friends can't see any of my activity.

    On the smartglass app, my profile appears empty too. My activity feed is blank, when I try to post something it never shows up. The recent activity and achievements sections are also empty. Any solution?
  5. Mister Beep Win User

    Friendlist won't show on xbox one.

    Hey there!

    With the information provided so far, especially the bit where Xbox.com shows that your friends list is empty, have you ensured that you are signing into the appropriate Gamertag when signing into Xbox.com? Double check that and let us know if you find
    anything. For players to show up in your friends list, keep in mind that you must follow those gamers back.

    For additional troubleshooting outside of what was mentioned in your post, I recommend trying a

    Factory Restore on your Xbox One console
    . Be sure to select 'Reset and keep my games & apps'!

    Keep us posted on how it goes! :)
  6. AqueUnitSquadRM Win User

    My activity feed stopped working on both Xbox One console and smartglass app

    My activity feed stopped working on both Xbox One console and smartglass app. If I post something, it never shows up and my friends can't see any of my activity. On the smartglass app, my profile appears empty too. My activity feed is blank, when I try to
    post something it never shows up. The recent activity and achievements sections are also empty. How can this be? I already tried power cycling my console several times, but that didn't fix the issue. The problem doesn't reside in my
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Xbox one friends list shows empty on console but shows 40 friends on phone app

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