Xbox One - Gold Membership trials no longer working on the Xbox360 emulator.

Discus and support Xbox One - Gold Membership trials no longer working on the Xbox360 emulator. in XBoX Games and Apps to solve the problem; Hi All, Ran into some sort of a strange problem this week, i have had a couple of Xbox Live codes spare for a while, and decided to use one on an old... Discussion in 'XBoX Games and Apps' started by JayeSutton, Oct 2, 2019.

  1. JayeSutton
    JayeSutton Guest

    Xbox One - Gold Membership trials no longer working on the Xbox360 emulator.


    Hi All,

    Ran into some sort of a strange problem this week, i have had a couple of Xbox Live codes spare for a while, and decided to use one on an old account so i could play online with some old friends, this worked for the newer Xbox One platform, however when
    switching into the Xbox360 Emulator it doesn't seen to detect a gold subscription, and gives the 'This profile is not allowed to play on Xbox Live' message.

    Now, this is happening on a couple of games, the membership trial is active as it works outside of the Emulator online, for example Black Ops 4 works fine, and Modern Warfare 2 & Black Ops 2 do not, and have the same message.

    I have deleted the profiles from the 360 Emulator storage, and also from the console completely, and re-installed both games, same problem.

    Has something been changed on Microsoft's end to make trials 'Xbox One inclusive ONLY' which then leaves out the 360 platform limiting what games you could actually play? - As far as i'm aware these codes are Membership trials, and do not have such limitations
    (Except the games with gold availability)

    I have tried this on another account also, in which i had the same problem. - Both trials used, and still not able to play the game i wanted to originally play! - Also this means i need to wait for this trial to end BEFORE i can start a official Gold membership
    which is bizzarre!!!!

    Can anyone help with this, or point me in the right direction?

    Cheers.

    :)
     
    JayeSutton, Oct 2, 2019
    #1
  2. XBF Diego M Win User

    Xbox One - Gold Membership trials no longer working on the Xbox360 emulator.

    Hi Jaye,

    Thank you for posting on the Xbox forums.

    I tried to get more information on why this could be occurring and mostly what it points to is that the trial subscriptions may only be used for the intended console which they were made for. Depending on how old those codes are, they may not be fully recognized
    as full subscriptions when using the Xbox 360 emulator when playing backwards compatible games on the Xbox One. I'm not entirely sure, but it could be possible to play those 360 games on an actual Xbox 360 while using a trial subscription.

    I believe you are able to start a normal subscription even while you have a trial activated, it will just convert once your trial time ends. I recommend contacting Xbox customer support over the phone to help you further with your subscriptions:

    1. Contact us here
    2. Select Xbox One
    3. Select See other options
    4. Select Payment & billing under Account management
    5. Select show contact options and go to step 4
    6. Select Request a call from Support if available within hours of operation or there should be a number for you to call and hours of operation for your region

    I hope this helps!
  3. FearedNightmare Win User

    Free Month goldmembership gone

    Hello

    Unfortunately it is intended that Trials do not stack
    with existing memberships. It's also mentioned on the support page Xbox Live Gold trial memberships

    Notes

    • The Xbox Live Gold trial membership is associated with a single gamertag.
    • You can't add an Xbox Live Gold trial membership to an existing membership.
    • Only three trial accounts are available per console. This limitation cannot be reset.
    • After a user has created three trial accounts on their console, the user no longer receives a message that provides the opportunity to create an Xbox Live Gold trial account.
    • To sign up for the Xbox Live Gold trial membership, you must add a payment method to your account.
    This also works in a vice versa way meaning that if you have a trial membership it will be lost if you purchase a gold membership
  4. PR1NCE DARKNESS Win User

    Question about the free 1 month Xbox Gold trial

    Hello there Chips237 Overview

    The Xbox LIVE Gold trial membership provides temporary access to the features of Xbox LIVE, including online multiplayer gaming.

    When you set up an Xbox One or Xbox 360 console, you follow an account creation sign-up process so that you can access Xbox Live Free membership features, assuming that you have a broadband Internet connection. At the end of the account creation process,
    you can upgrade to a Gold membership. If you don’t upgrade, you can receive a free Gold trial.

    The Gold trial is associated with a single gamertag and can’t be added to an existing membership. A total of three trial accounts are available per console, and this limitation cannot be reset. After a user has created three trial accounts, the user no longer
    receives a message that provides the opportunity to create a Gold trial account.

    To use the Gold trial, you must add a payment instrument to your account.

    At the end of the trial period, the Gold trial membership automatically renews to a paying membership that renews monthly by default. The membership will renew to the payment instrument that was added.

    For information about membership renewal, see Learn how to manage auto-renewal for your Xbox Live Gold membership or Xbox Music Pass".
    To learn how to turn off automatic renewal, see "Cancel your Xbox Live Gold (paid) membership".
  5. EggsBoxJuan Win User

    How can I download the Xbox 360 and original Xbox games that comes with the gold every month?

  6. onyxishere Win User

    xbox live gold not recognized on xbox one

    Sorry to hear you're having issues. First off a trial code does not show up as a regular Gold membership. You will always only show as a Silver member holder with access to only some Gold features (usually limited only to the game the trials came with).

    Second, trial memberships do not stack so I'm afraid the 2 day trial you attempted to use is no longer valid.

    If there are features on the Xbox One that you want to take advantage of then you'll need to purchase a full Gold membership. On the plus side though, Gold memberships can be shared out to other family members on the Xbox One console so if you have someone
    else in your household who has a Gold membership then simply ensure that the console is set as their Home console and you're added to their family so you can share it.
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Xbox One - Gold Membership trials no longer working on the Xbox360 emulator.

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