xbox one green screen freeze, factory reset and still not working.

Discus and support xbox one green screen freeze, factory reset and still not working. in XBoX on Consoles to solve the problem; Hi we have recently had a **** ton of problems with our xbox one, we had a system update about a month ago? The day after we got the green screen of... Discussion in 'XBoX on Consoles' started by DEATHPOKE, Sep 30, 2018.

  1. DEATHPOKE
    DEATHPOKE Guest

    xbox one green screen freeze, factory reset and still not working.


    Hi we have recently had a **** ton of problems with our xbox one, we had a system update about a month ago? The day after we got the green screen of death, had to factory reset. When we reset, the console told us that our network was fine and that there
    are issues on microsofts end, checked the site, no issues on microsofts end. Any and all updates start downloading then stop themselves, games wont open, and every 2-3 days green screen freeze. Someone please help!

    :)
     
    DEATHPOKE, Sep 30, 2018
    #1
  2. RogueRider93
    RogueRider93 Guest
    Green Screen

    My xbox one will not leave the green start up screen, it will stay there with the three bubbles until it gives me an error message or shuts off. I did a factory reset and it worked for an hour or so then started to freeze and not load. I got it to work yesterday
    and searched for a new update and there was nothing. Now it's not loading past the green screen.
     
    RogueRider93, Sep 30, 2018
    #2
  3. AppleSozz
    AppleSozz Guest
    Mass Effect 3 forcing Factory Reset

    came frequently crashes, bricking my xbox. Ithe will freeze beyond repair forcing me to power off the console. Upon powering on... black screen or permanent xbox one load screen. So I do a cache clear... permanent green screen. My only option is to USB factory
    reset, clearing everything. When it does finally reboot I've tried uninstalling it and reinstalling it... it eventually freezes again. Wash. Rense. Repeat.

    Sucks because I really want to finish mass effect 3.
     
    AppleSozz, Sep 30, 2018
    #3
  4. {Parity}
    {Parity} Guest

    xbox one green screen freeze, factory reset and still not working.

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
    the console.
     
    {Parity}, Sep 30, 2018
    #4
  5. DEATHPOKE
    DEATHPOKE Guest
    When you say restart, should I factory reset it?
     
    DEATHPOKE, Sep 30, 2018
    #5
  6. DEATHPOKE
    DEATHPOKE Guest
    just restarted, tried to update one of the many updates that I cannot get to work. System crashed and shut down -__-
     
    DEATHPOKE, Sep 30, 2018
    #6
  7. XBF Paul M
    XBF Paul M Guest
    Hiya, Deathpoke!

    Paul from Xbox Forums Team here to assist with the issue, it looks like the Xbox One console is giving you some issues with a green screen freeze even after a factory reset. If the problem still persists I suggest that you
    Contact Customer Support to see what troubleshooting steps they have to help resolve the issue. One troubleshooting step I suggest is performing an

    offline system update
    . I hope this information was helpful in fixing the issue.

    Happy Gaming!

    Paul Xbox Forums Team!
     
    XBF Paul M, Nov 3, 2018
    #7
  8. DEATHPOKE Win User

    xbox one green screen freeze, factory reset and still not working.

    just restarted, tried to update one of the many updates that I cannot get to work. System crashed and shut down -__-
  9. {Parity} Win User

    xbox one green screen freeze, factory reset and still not working.

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
    the console.
  10. XBF Paul M Win User

    xbox one green screen freeze, factory reset and still not working.

    Hiya, Deathpoke!

    Paul from Xbox Forums Team here to assist with the issue, it looks like the Xbox One console is giving you some issues with a green screen freeze even after a factory reset. If the problem still persists I suggest that you
    Contact Customer Support to see what troubleshooting steps they have to help resolve the issue. One troubleshooting step I suggest is performing an

    offline system update
    . I hope this information was helpful in fixing the issue.

    Happy Gaming!

    Paul Xbox Forums Team!
  11. DEATHPOKE Win User

    xbox one green screen freeze, factory reset and still not working.

    When you say restart, should I factory reset it?
  12. BD Yurek Win User

    Console Unresponsive After Boot Up

    I am in the same boot, worked fine for 24 hours. Now my console freezes after green screen. IF it makes it to the home screen then i can move around but as soon as i go to sign in it freezes. I tried to factory reset but upon hitting "Reset" it just goes
    back to the system setting screen.
Thema:

xbox one green screen freeze, factory reset and still not working.

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