XBox One Guide - Won't change channel or volume; Hardware?

Discus and support XBox One Guide - Won't change channel or volume; Hardware? in XBoX Games and Apps to solve the problem; Hi, I think I may have a hardware issue with my recently purchased XBox. I've been researching and tweaking settings for weeks to no avail. I have... Discussion in 'XBoX Games and Apps' started by Ikemberg, May 5, 2015.

  1. Ikemberg
    Ikemberg Guest

    XBox One Guide - Won't change channel or volume; Hardware?


    Hi,

    I think I may have a hardware issue with my recently purchased XBox. I've been researching and tweaking settings for weeks to no avail.

    I have the Comcast Motorola DCX3400 hooked up to the xbox. While I can view the OneGuide, it does not allow me to select. I'm using the code 1376, but have tried all of them on http://www.ueisupport.com/

    I've tried a hard reset-- holding for 10 seconds and unplugging. No luck.

    Suggestions?

    What do I do if it's hardware on the xbox?

    :)
     
    Ikemberg, May 5, 2015
    #1
  2. Jesh425
    Jesh425 Guest
    Am I missing something?

    It worked all fine and I could see the picture and volume just cant change the channel through the one guide but No I don't have the Kinect I can change my channel with my regular remote on the xbox one but I cant use the one guide with it so its kind if
    pointless, but I was wondering would the Xbox one media remote work for changing the channels through the one guide? or do I need the Kinect no matter to change channels through one guide? Kinda pointless if I cant use the one guide and just my regular remote
    on my xbox, ill go out and get the media remote if that's what I need
     
    Jesh425, May 5, 2015
    #2
  3. big fat bomb
    big fat bomb Guest
    Xbox One not Changing TV Channels

    I have a Time Warner Cable Scientific Atlantic Explorer 8240HDC running into my Xbox One running into a Vizio television. My live TV functions work for the most part... I get a picture, I can power on, change volume, and mute, and I can pull up the guide.
    But it won't change the channel. It hears my commands: "Watch ESPN" pops up on the screen, and it goes to the channel on the guide. But the channel itself isn't actually changing. What am I doing wrong?

    Any help would be appreciated!
     
    big fat bomb, May 5, 2015
    #3
  4. Jesh425 Win User

    Am I missing something?

    It worked all fine and I could see the picture and volume just cant change the channel through the one guide but No I don't have the Kinect I can change my channel with my regular remote on the xbox one but I cant use the one guide with it so its kind if
    pointless, but I was wondering would the Xbox one media remote work for changing the channels through the one guide? or do I need the Kinect no matter to change channels through one guide? Kinda pointless if I cant use the one guide and just my regular remote
    on my xbox, ill go out and get the media remote if that's what I need
  5. BucShot Win User

    IR Code for Channel Master TV Box

    Exact same question here, one year later. Also, the xbox one guide won't change the channel of the cm-7000pal dvr. Anyone?
  6. OneWhoKnocks206 Win User

    Need help setting up Xfinity X1 box with Xbox one

    Same problem here. I have picture, guide works fine. Won't change channels.

    I can even bring up the Comcast guide using the Comcast remote, but will not change the channel.
  7. Neonsafari Win User

    Xbox One Live TV OTA Support

    Rather than pay $99 for an OTA Tuner, why not use the IR to tune my set's OTA capability. You can turn the set on, you can change the volume, why not build in IR to change the channels as listed on the Guide?
  8. SuperStevoXxX Win User

    OneGuide on Xbox One Error: "We've lost your TV listing"

    I get the TV Guide now, but I can't change channels using my xbox remote or the one guide TV listing.
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XBox One Guide - Won't change channel or volume; Hardware?

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