Xbox one headsets cut out

Discus and support Xbox one headsets cut out in XBoX on Consoles to solve the problem; My headset entirely cuts out constantly (like countless times in only 5 minutes). I believe it is a problem with my xbox one x. I have tried different... Discussion in 'XBoX on Consoles' started by Mad Squirrel JN, Jul 28, 2019.

  1. Xbox one headsets cut out


    My headset entirely cuts out constantly (like countless times in only 5 minutes). I believe it is a problem with my xbox one x. I have tried different headsets, different controllers and nothing seems to work. I have tried every solution i can find online
    including resetting console (kept my games and apps), re-updating controller, reconnecting controller, and pretty much anything else you might be able to come up with. Im basically just here to confirm my xbox has a problem because i think i have tried every
    possible solution.

    :)
     
    Mad Squirrel JN, Jul 28, 2019
    #1
  2. SA1NT 0F LI3S Win User

    Xbox one headsets cut out

    Mad Squirrel JN,

    Are you using a wireless or wired headset?

    Try some of these solutions listed below:

    Stereo Headset isn’t working

    If your Xbox One Stereo Headset isn’t functioning correctly, check the following:

    • Have you updated your controller’s software to support the Stereo Headset Adapter?
    • Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio and rumble, are turned off to conserve the remaining power.
    • Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced. To order a replacement, go to the Xbox
      Online Service Center
      .
    • Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the second controller, try updating
      the first controller
      again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online Service Center .
  3. Mad Squirrel JN Win User

    Xbox one headsets cut out

    read the [Mod Removed- Inappropriate] post
  4. AmandaWilkie Win User

    Xbox One S Sound prob

    Hello!

    Have you tried turning down the headset volume in the volume mixer? My headphones use to cut out as well, turning the volume down solved the issue. If the headset only cuts out in one game, maybe try to turn down the volume in said game. If this doesn't work
    please refer to this link: https://support.xbox.com/en-US/xbox-one/accessories/stereo-headset-set-up-troubleshoot

    I hope this issue can be solved for you!
  5. Radiant Sword X Win User

    Headset Cutting Out | Xbox One S

    This only applies to that kind of headset?
  6. M3tal Daz3 Win User

    Headset Cutting Out | Xbox One S

    If your Xbox One Stereo Headset isn’t functioning correctly, check the following:

    • Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio and rumble, are turned off to conserve the remaining power.
    • Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center .
    • Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the second controller, try

      updating the first controller
      again. If that fails, the controller will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center .
Thema:

Xbox one headsets cut out

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