Xbox One in Australia - Kingdom Hearts 3 bug

Discus and support Xbox One in Australia - Kingdom Hearts 3 bug in XBoX Accessibility to solve the problem; Hi I'm just wondering if anyone else in Australia (who is not an Xbox Live member) who mostly use their Xbox One for accessing Netflix, Youtube etc. &... Discussion in 'XBoX Accessibility' started by ShariMarsden, Jul 22, 2019.

  1. ShariMarsden
    ShariMarsden Guest

    Xbox One in Australia - Kingdom Hearts 3 bug


    Hi

    I'm just wondering if anyone else in Australia (who is not an Xbox Live member)
    who mostly use their Xbox One for accessing Netflix, Youtube etc. &
    not for gaming
    hasn't been able to access these due to a Kingdom Hearts 3 bug / glitch?

    For approx 3 weeks now we've had the following happen:

    We turn the Xbox One console on as we always have and when we click on the Netflix icon the system just flicks straight to a screen with the Kingdom Hearts 3 characters (the characters look as though they're above an image of a black keyboard
    with figures/characters on it). We've tried holding the Xbox button down for 10 second, unplugged the cables & also turned off the router & unplugged it - then we've reconnected everything & it still keeps doing the same thing over & over. I've managed numerous
    times to get it to the sign in screen upon where there seems to be a continual sound as though a button is being held down & there's not. I type in my password & it takes me straight back to the Kingdom Hearts 3 characters image of a black
    keyboard with figures/characters on it. Very frustrating.

    If anyone else has had this problem & you've been able to fix the issue, could you please help me out & advise how you solved this.

    Thanks

    Shari

    :)
     
    ShariMarsden, Jul 22, 2019
    #1
  2. ShariMarsden Win User

    Xbox One in Australia - Kingdom Hearts 3 bug

    Thanks Paul, Yes ours was working fine one day & then the next day had the above issue & it's had this issue ever since.

    Regards

    Shari
  3. XBF Crystal P Win User

    Xbox One in Australia - Kingdom Hearts 3 bug

    Hi there ShariMarsden,

    Thanks for the reply! I understand there is an issue with the Xbox One. I recommend to
    try doing a soft factory reset of the console, Reset
    and keep games and apps to help reset the operating system.

    • Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

    Try this out and let us know the results.
  4. BraveSir Paul Win User

    Xbox One in Australia - Kingdom Hearts 3 bug

    Have used Netflix without issue on my console (also living in Oz).

    I will test again tomorrow when I get a chance - today I am out for most of today/tonight
  5. KINGDOMxHEARTSz Win User

    Kingdom Hearts Coming to the 360?

    Yes it has to happen ive been a fan of kingdom hearts since the first game was released and would love them to make a remake of kingdom heart 1 & 2 on the xbox and then announce kingdom hearts 3 to come onto the xbox as well
  6. banej Win User

    What games so far have your interest now that E3 has kicked off?

    The Witcher 3

    Watchdogs

    Kingdom Hearts 3
Thema:

Xbox One in Australia - Kingdom Hearts 3 bug

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