Xbox one keeps factory resetting self

Discus and support Xbox one keeps factory resetting self in XBoX on Consoles to solve the problem; Over the past few weeks its been more frequent. Now its a daily thing. Every time it goes idle it will reset itself and i have to sign my account in... Discussion in 'XBoX on Consoles' started by KerriganWall, May 13, 2019.

  1. KerriganWall
    KerriganWall Guest

    Xbox one keeps factory resetting self


    Over the past few weeks its been more frequent. Now its a daily thing. Every time it goes idle it will reset itself and i have to sign my account in every single time. What can i do

    :)
     
    KerriganWall, May 13, 2019
    #1
  2. XBF Diego M Win User

    Xbox one keeps factory resetting self

    Hi Kerrigan,

    Thank you for the update. If the power cycle and restarting the console does not stop the console from factory resetting itself when the Xbox goes idle, then you'll need to try a full factory reset wiping everything from the console. To be honest with you
    I have never heard of this problem before where the Xbox forces a factory reset by just going idle and factory resetting the console is usually done if the console is experiencing system issues.

    If there aren't any network issues and a full factory reset does not solve the issue, then you will need to send the console to be inspected and repaired.

    https://support.xbox.com/my-account/warranty-and-service/getting-your-product-serviced
  3. Paul1708 Win User

    Xbox one keeps factory resetting self

    Hello

    That would be really strange if it was factory reseting every single time you turned it off.

    Are you sure it isnt just signing you out of your account all the time?

    The only time it would force a factory reset is if you left the insider program and that would just be the once.
  4. KerriganWall Win User

    Xbox one keeps factory resetting self

    Yes it factory resets and i have to go threw the set up all over numerous times now
  5. XBF Diego M Win User

    Xbox one keeps factory resetting self

    Hi Kerrigan,

    Thank you for coming to the Xbox forums, I'd be happy to help.

    So you are saying that every time your Xbox goes idle it factory resets itself? A factory reset completely resets the operating system and clears all data and accounts on the console so you'd be starting up the Xbox like it's right out of the box and you'd
    need to go through the set up process. Is this what is happening or is your account simply signing out because the console is disconnecting from Xbox Live?

    If you haven't done so already, go ahead and do a
    hard reset and power cycle
    . Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and
    turn on the Xbox.
  6. Alucario Ultra Win User

    Xbox one keeps factory resetting self

    That is something really weird.

    I suggest you to attempt to hard reset. Then, check your configurations.

    In the meantime, try contacting MS support because, that mean, that it´s something in your console that makes it wipe out everything from your console, I do not even know if there is such an option.
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Xbox one keeps factory resetting self

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