Xbox One keeps getting error code when updating

Discus and support Xbox One keeps getting error code when updating in XBoX on Consoles to solve the problem; Hi everyone, This is for a friend of mine. He has the standard Xbox One that he's been using since its first-ever came out. A few days ago, he got... Discussion in 'XBoX on Consoles' started by LLoydizle, Aug 2, 2019.

  1. LLoydizle
    LLoydizle Guest

    Xbox One keeps getting error code when updating


    Hi everyone,

    This is for a friend of mine. He has the standard Xbox One that he's been using since its first-ever came out.

    A few days ago, he got an update for his Xbox. Upon trying to update, he got the following error:

    System Error: E100 00000703 809100020

    OS Version: 18362.5047.amd64fre.19h1_release_xbox_1907.190628-1920

    Console ID: Not going to disclose this

    When this issue happened, he decided to do an offline system update, which did not work again. He then proceeded to do a factory reset. After the factory reset, everything worked fine. Luckily, he had all his games on an external drive and cloud saves FTW.

    Problem is, a few hours later, an overlay will appear, forcing him to update. This happened 3 times so far with the exact same errors as before, forcing him to do a factory reset again and again and again...

    Any ideas as to why this is happening? He gets this issue every single day, forcing him to factory reset all the time just for him to play games online.

    :)
     
    LLoydizle, Aug 2, 2019
    #1
  2. XBF Erick C Win User

    Xbox One keeps getting error code when updating

    Hey there LLoydizle,

    Thank you for that quick response, If he has already removed the console from the insider program and continues to run into these problems after troubleshooting this error message then it seems like a repair may be our last option.


    Also as previously mentioned you can also
    Contact Xbox Support
    for assistance in setting up a service order.

    I hope this helps.
  3. LLoydizle Win User

    Xbox One keeps getting error code when updating

    Removing the console is pretty much instant, not two weeks. Has he removed it using the Xbox Insider Hub app?
    Just spoke to him. Yes, he removed it from the Insider Hub app.
  4. Njal the Blue Win User

    Xbox One keeps getting error code when updating

    Removing the console is pretty much instant, not two weeks. Has he removed it using the Xbox Insider Hub app?
  5. MorkyMork1991 Win User

    Xbox One keeps getting error code when updating

    Hi there.

    Have you tried to reset the console and then do the offline system update before the update is forced on the console?
  6. Wishcatcher Win User

    Xbox One keeps getting error code when updating

    Hi,

    Sounds like an hardware issue… If the offline method not working too...

    I suggest you to call Xbox helpdesk to know what to do next...

    > https://support.xbox.com/contact-us

    Regards
Thema:

Xbox One keeps getting error code when updating

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