XBOX ONE Major Issues! Help!

AddisonCampanella · Feb 14, 2020

Hello Everyone,

I am having serious issues with my console. Hopefully, you can help me figure out what's wrong.

I turned my xbox one on and it appeared only as a black screen for a few seconds with no sound and then switched to my tv's "no signal" sign.

My xbox will turn itself off about a minute after the no signal box pops up.

I have tried holding down the power button for 10 seconds.

I tried holding down the power and eject buttons simultaneously and still nothing.

I have also used multiple HDMI cords and multiple tv's.

All HDMI's work using my MAC

HELP!

:)

XBF Chris J

Hello Addison,

Thanks for keeping us updated. Do you have the original Xbox One console with the Power brick for a power supply? If so, is the LED light blinking orange or acting out of the ordinary? Check out this support article if that is the case: Xbox
One Power Supply Solution

Aside from that, when all troubleshooting has failed you would want to consider replacing your console. You can use this link if your console is still within warranty: Getting
your Xbox console serviced

Ironwilled

Hi There,

Take a look at these troubleshooters and see if they will help.

Link: https://beta.support.xbox.com/help/...tv-or-monitor-screen-is-blank-while-connected

Link: https://windowsreport.com/fix-black-screen-of-death-xbox-one/

Koods

Could be any one of a number of different issues from overheating to an HDMI port fault, the only thing we can really do is suggest checking out www.support.xbox.com if it's still under warranty and see about getting it sent for repair, if it's not under
warranty then I'd probably be suggesting getting a new Xbox.

AddisonCampanella

Thank you but those options didn't work

XBF Brad A

Hi Addison,

Thanks for coming to the forums. We understand you are having an issue with a blank screen. You can use the

guide for blank screen and try the troubleshooting steps. Let us know how it goes.

Thanks,

Brad

XBOX ONE Major Issues! Help!