Xbox One Menu not working

Discus and support Xbox One Menu not working in XBoX on Consoles to solve the problem; Help! My Xbox One menu is no longer working! I can toggle to the first item on the dashboard, but it jumps back and forth really fast and I can barely... Discussion in 'XBoX on Consoles' started by ArielK14, Mar 23, 2020.

  1. ArielK14
    ArielK14 Guest

    Xbox One Menu not working


    Help! My Xbox One menu is no longer working! I can toggle to the first item on the dashboard, but it jumps back and forth really fast and I can barely click on anything.

    I tried a hard reset, but can't access any of the other menu items since the controls don't work.

    :)
     
    ArielK14, Mar 23, 2020
    #1
  2. Kiesey Win User

    Xbox One Menu not working

    I know you said you have tried resetting the console but have you tried a hard reset?

    1. Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.
    2. Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

    If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.
  3. XA DRBATTLE Win User

    Xbox One Menu not working

    i had this issue and what i did i restarted the console and resynced the controller to the xbox
  4. Insane XVI Win User

    Xbox One Menu not working

    I would try re-syncing your controler.
  5. telephotoedgar2 Win User

    Xbox One Menu not working

    Hi,

    This is a bug, just restart your console to erase the cache, you can use the option restart console or you can do it manually.
  6. AquarrzSudnnym Win User

    Xbox One Menu not working

    Follow the steps in this support to Update xbox wireless controller firmware.

    The uSB method is my preference.

    You may have to connect the controller while the console is completely off and power cable disconnected.

    When you turn the console back on you may see a controller update screen pop up so let it update.

    If not follow the steps in link above.
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Xbox One Menu not working

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