Xbox one Microsoft Store

Discus and support Xbox one Microsoft Store in XBoX Sales and Promo to solve the problem; I would just like to bring this to attention Playstation store has Borderlands 3 50% off. This isn't fair for us.. We have been waiting ever since we... Discussion in 'XBoX Sales and Promo' started by OUTLAW of RAGE, Feb 10, 2020.

  1. Xbox one Microsoft Store


    I would just like to bring this to attention Playstation store has Borderlands 3 50% off. This isn't fair for us.. We have been waiting ever since we missed the last sale and PlayStation keeps doing 50 percent of sale? Is there any chance that Microsoft
    could match their competitors price? Me and my wife got the Xbox to play this together but we cant help think maybe we made a mistake with not buying ps4. Please match their price of 50% off as of February 9th 2020 it is still 50% off in the PlayStation store.
    Jist wanted to bring this to attention and perhaps someone could help with getting it on sale. Thank you.

    :)
     
    OUTLAW of RAGE, Feb 10, 2020
    #1
  2. Electronic789 Win User

    Issue with getting xbox 360 game in the Microsoft store

    I bought one game in the Microsoft Store on this account over 2 weeks ago but it was for Xbox One. Should I buy the game for xbox 360 with backward capability in Microsoft Store?
  3. PalmettoBling Win User

    Xbox One Microsoft Store.

    It'd be hard to identify where the issue is without an error code, and if it's just showing a black screen, there isn't a really a way to get one, like that. It could be an 'app' issue (since the Store is acting as an app on the platform), or a network
    issue, or possibly a service issue on the Microsoft side, so without that detail, can't really pinpoint troubleshooting steps that might help, other than the good old press the Xbox button on the console for 10 seconds to perform a full power cycle.

    With that said, the best way to get this information to the team, if there is an app/store bug

    would be to "Report a problem"
    The article says "as an insider" but you can still provide that feedback without joining the Insider program/enrolling in testing builds. That would provide the maximum amount of information to the team to identify if it
    is a wider issue, and is what I would recommend you do. That information could potentially lead to help others out.

    Best of luck, and let us know if you have any questions about that!
  4. Flymonkey102 Win User

    Xbox one Microsoft store.

    If it's happening on both I would suggest starting with a network test and then trying the Store on a computer or phone.
  5. XBF Esteban R Win User

    Xbox One Microsoft Store.

    Hey there Dark Juggalo 75!

    How is your network connection?

    What happens if you go to Network Settings and test your multiplayer connection?

    Usually when it comes to this, it could be a problem with the console connecting to and relaying information from Xbox Live.



    If you are having problems with the store, I would say it's best for you to soft reset the console so that we can make sure that it's as up to date as possible.

    It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

    Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
    will be removed) and have easy access to your internet network.

    Also make sure that you select the option denoted
    reset and keep my games and apps.

    Follow the steps here on

    How to reset your console to factory defaults on Xbox One
    and let us know how that helps with the issue





    Thanks
  6. Saeleth Win User

    Xbox One Microsoft Store.

    Hi there,

    I've noticed that the store has been extraordinarily slow at points, just very delayed in moving the cursor around, some of the time not responding at all. I have had it happen where I select a game to look at and it starts the trailer for the game and
    won't let me bring up the menu where you can buy it and read about the game. I did a full reboot, also found that Mixer was running in the background so closing that seemed to help as well. The XBO MS Store honestly needs some work in my opinion, its a great
    format, but it needs the bugs hammered out.
Thema:

Xbox one Microsoft Store

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