Xbox One - Network speed drop-off after sleep/power-down

Discus and support Xbox One - Network speed drop-off after sleep/power-down in XBoX on Consoles to solve the problem; Hi all, I have a question regarding Xbox One network speed. I have a download speed of roughly 25 Mb/s. When I first connect my Xbox One to my BTHub,... Discussion in 'XBoX on Consoles' started by HarryCAReynolds, Sep 3, 2019.

  1. Xbox One - Network speed drop-off after sleep/power-down


    Hi all,

    I have a question regarding Xbox One network speed.

    I have a download speed of roughly 25 Mb/s. When I first connect my Xbox One to my BTHub, it runs fine at around this level. However, as soon as my Xbox One is turned off or sleeps, next time I come back to it the network speed has dropped to around 1 Mb/s.
    Restarting the Xbox does not address the issue. Currently my only solution is to forget the network and reconnect, but doing this each time I boot up the Xbox is not ideal.

    I don't experience this issue with any other connected devices so believe it is an Xbox One issue.

    Kind regards,

    Harry

    :)
     
    HarryCAReynolds, Sep 3, 2019
    #1
  2. Braython2912 Win User

    Xbox One - Network speed drop-off after sleep/power-down

    https://www.google.com/url?sa=t&source=web&rct=j&url=https://support.xbox.com/it-it&ved=2ahUKEwjEi73e4LDkAhUDC-wKHcGWB-cQFjAAegQIBxAD&usg=AOvVaw0DtUiJlm8AYVL9WAjJ3kYN
  3. Mister Maka Win User

    My Xbox one will not update games.

    Hey there AdmiredNickel32!

    Can you share what speeds you're getting on your console under Detailed Network Statistics? Also, if you haven't already given a go, please try a full power cycle by holding down the power button for 8-10 seconds until your Xbox One powers off. Let us know
    how it goes and the network speeds, we're happy to continue helping out :)
  4. taboludo Win User

    slow network speed due to xbox one

    I've traced down all posibilities till I ended up with the console, even leaving only my Xbox One and my laptop, but as I explained it earlier when I plug the power cord even with the console off the internet speed drop down dramatically, and as soon as
    I unplug it the speed comes back to normal. I know it sounds weird but that is what I'm experencing.
  5. Vyx-[xboxvenue] Win User

    I am unable to update this game!

    The Xbox is always in sleep mode when you turn it off unless you hold the power button on the console for ten seconds to power it down.
  6. Mister Beep Win User

    Download speed stops

    Hey there,

    Sorry to hear about the slow network performance. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?

    Run a
    Detailed Network Statistics
    test on the Xbox One console and please provide the following information.

    • Download Speed
    • Upload Speed
    • Latency
    • Packet Loss %
    • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used) as well as the model number

    Let's then have you try to do a Network power cycle, to see if it helps.

    • Start by powering off and unplugging your Modem, Router (if applicable) and Xbox One console.
    • After 60 seconds of the devices being powered off, turn on the power to your Modem and then the Router (if applicable).
    • Wait another 60 seconds for the network equipment to turn on and gain the proper signals from your ISP. Then turn on your Xbox One console.

    That information will help us determine the next best steps. Thanks!
Thema:

Xbox One - Network speed drop-off after sleep/power-down

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