XBOX One not changing channels on CISCO RNG150, able to turn off TV

Discus and support XBOX One not changing channels on CISCO RNG150, able to turn off TV in XBoX Games and Apps to solve the problem; Hello all maybe some one here has an answer. I have had my Xbox one for 1.5 weeks. I have Comcast as a ISP. I have tried a lot of things off the... Discussion in 'XBoX Games and Apps' started by crownMELBOURNE, Nov 12, 2014.

  1. XBOX One not changing channels on CISCO RNG150, able to turn off TV


    Hello all maybe some one here has an answer. I have had my Xbox one for 1.5 weeks. I have Comcast as a ISP. I have tried a lot of things off the internet but still no luck changing channels. i have the Cisco RNG150N box i also do not have the connect attachment
    yet. Do i need it to change channels with the joystick?. When i click on the channel from the guid it just sits on the channels i was on before. Can some one help me please.

    Thanks

    Matt

    :)
     
    crownMELBOURNE, Nov 12, 2014
    #1
  2. XBOX One not changing channels on CISCO RNG150, able to turn off TV

    An IR extension cable is one option. You could also try repositioning your devices (STB or Kinect) so the IR can best bounce off you and your furniture and get back to your devices. Move them closer to the edge of any ledges they are on, things like that.
     
    JT Kimbell [MSFT], Nov 12, 2014
    #2
  3. XBOX One not changing channels on CISCO RNG150, able to turn off TV

    I am unable to control the CISCO RNG150 box from Comcast, I am able to power off the TV a 50 inch Vizio
     
    Bill Diedrichsen, Nov 12, 2014
    #3
  4. Bill Diedrichsen Win User

    XBOX One not changing channels on CISCO RNG150, able to turn off TV

    The CISCO RNG150 and RNG150N both worked with the Kinect pointed at it.

    Should I get the IR Extender?
  5. JT Kimbell [MSFT] Win User

    XBOX One not changing channels on CISCO RNG150, able to turn off TV

    Hi Bill,

    Have you gone through setup automatic detection with Brand=Comcast?
  6. JT Kimbell [MSFT] Win User

    XBOX One not changing channels on CISCO RNG150, able to turn off TV

    An IR extension cable is one option. You could also try repositioning your devices (STB or Kinect) so the IR can best bounce off you and your furniture and get back to your devices. Move them closer to the edge of any ledges they are on, things like that.
  7. JT Kimbell [MSFT] Win User

    XBOX One not changing channels on CISCO RNG150, able to turn off TV

    OK, thanks. A few more questions:

    1) Can you try manually entering the model as Cisco RNG150N or Comcast RNG150N? Does that help?

    2) Are you sure that the IR from the Kinect can reach your cable box? Does device detection work any better if you hold the Kinect about 5 feet from the STB, facing it?
  8. Vund Win User

    Channels Not Coming in HD

    My cable box, Cisco RNG150, had the HDMI/YPbPr Output set to Pass Thru and I wasn't able to change the setting for it until I went pressed Reset HD Settings. This switched HDMI/YPbPr to 1080i. Now I get all of the channels I've said above in HD! (Except
    for History and Animal Planet, weird.)
Thema:

XBOX One not changing channels on CISCO RNG150, able to turn off TV

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