Xbox one not working properly

Discus and support Xbox one not working properly in XBoX on Consoles to solve the problem; Hi, when i turn on my xbox one x it will start up fine but when I go to open a game from game pass the game will open but then the audio will sometimes... Discussion in 'XBoX on Consoles' started by GPViper66, Aug 30, 2019.

  1. GPViper66
    GPViper66 Guest

    Xbox one not working properly


    Hi, when i turn on my xbox one x it will start up fine but when I go to open a game from game pass the game will open but then the audio will sometimes cut out and then slowly the app will be force shut. It will also not allow me to open settings at points
    or even some tabs in the settings menu. My network is connected via ethernet. It started of saying I need to clear my local saves and I did but nothing has seemed to happen.

    :)
     
    GPViper66, Aug 30, 2019
    #1
  2. EcuasellpaDude Win User

    Xbox one not working properly

    Hey Bleux400 go on this link right here it will take you through step by step information about how to solve the green screen issue. You will probably need to power cycle your Xbox meaning hold the button until it is completely shut off and then unplug and
    wait 30 seconds and then turn back on. If that doesn't work it will tell you to use the offline system update diagnostic tool. Finally if that doesn't work then it needs to be repaired. :) I Hope that helps man. Here is the link:

    support.xbox.com/.../system-updates-solution
  3. The Blue Ocelot Win User

    Xbox one not working properly

    I forgot to mention that I have previously left it over night in this stand by mode in case it was updating and when I woke up it was still blinking so I doubt it was an update. I didnt know you can press and hold the power button like that so I will give
    it a shot when I come home! I will update in around 6 hours and tell you guys how it goes
  4. bavow1982 Win User

    Xbox one not working properly

    I'm one of the beta testers and after the official public release of the update 1406 I don't know if others are having this problem too my xbox one keeps freezing up when one of my games has an update. I was trying to load another game while my Forza downloads
    it's up date and it would freeze up on me I did the hard shut down at least 6 time.
  5. The Blue Ocelot Win User

    Xbox one not working properly

    Ok I got home and turned on my xbox and im stuck at the xbox logo with the green backround.

    I tried holding the power button for 10 seconds and rebooted but it doesnt go past the green screen.

    I have been waiting for 30 minutes at the green logo
  6. SA1NT 0F LI3S Win User

    Xbox one not working properly

    Try restarting your console:

    1. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center.
    2. Select Restart console.
    3. Select Restart.
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Xbox one not working properly

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