Xbox One Power Pack faulty?

Discus and support Xbox One Power Pack faulty? in XBoX Accessibility to solve the problem; Hi, Recently I have been having an issue with what I assume is my power supply for my Xbox One, seeing as cleaning the console in case of it... Discussion in 'XBoX Accessibility' started by TomBiggs66, Apr 25, 2020.

  1. TomBiggs66
    TomBiggs66 Guest

    Xbox One Power Pack faulty?


    Hi,

    Recently I have been having an issue with what I assume is my power supply for my Xbox One, seeing as cleaning the console in case of it overheating has done nothing to relieve the issue.

    The issue is that every now and then, at random times on no specific game or app, the entire console switches off with no prompt, and a specific detail is the there is no light whatsoever on on power block.

    The only resolve I find is to unplug the power block from the socket, leave it for 10 seconds or so before plugging it in again, to which the power block indicator light will return to it's usual orange as the console itself is off.

    Reading around on forums I have seen issues that are not far off the same as mine, but I am yet to find anyone with the issue that leaves the power brick with no light on at all.

    To note, my power brick is plugged into a multi-socket bar plug (along with my TV and Xbox 360) as there is no other room to plug directly into a wall socket with my current setup, but this setup has been fine without fault for the few years that it's been
    setup like that.

    Could anybody help with resolving my fault? Do I need to replace my power pack or my multi-plug bar?

    Cheers,

    -Tom

    :)
     
    TomBiggs66, Apr 25, 2020
    #1
  2. DADDYBOOSHAK Win User

    Xbox one power pack

    Tried everything got power from my power pack but when I plug it into my xbox the light goes off. My external hard drive won't work either.
  3. SigmaTheDJ Win User

    Xbox one power pack?

    I'm not sure if it's available in every region, but you used to be able to get them direct from Microsoft. Try going to the repair and service centre page, registering the console there, then click on it and choose "accessories" and "power supply" from the
    drop-down lists and IIRC you can order one there.

    If you can't find the correct page, try giving MS support a call.

    Your other option is to buy one off Amazon or eBay, but make sure you get an official MS one. The quality of some of the third party ones is poor, plus using an unauthorised accessory may void your warranty.
  4. freddy3024 Win User

    the xbox one power pack

    thank you plugged it into the wall and is shutting of as soon as i turn the system off
  5. UNAF Twister Win User

    Xbox one power pack?

    iAussieBabe97,

    Hi, you may want to check your local EB GAMES store to see if they have a replacement power pack. They sell all type of Xbox One accessories online and in store. They also have reasonable prices.
    www.ebgames.com.au Call your local store, they may actually have one that you can pick up right away. Or you may also try
    www.ebay.com.au hope your successful in your search.

    Sincerely,



    Xbox Ambassador
  6. DADDYBOOSHAK Win User

    Xbox one power pack

    Hi. I've tried everything. My orange light on my power supply is on, when I plug it into my xbox the light goes off. My external hard drive won't work either.
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Xbox One Power Pack faulty?

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