Xbox One power pack switching off when it’s connected to the Xbox

Discus and support Xbox One power pack switching off when it’s connected to the Xbox in XBoX on Consoles to solve the problem; Hi all...... So my Xbox One wouldn’t switch on, I followed the troubleshooting advice and it seemed I needed a new power pack, cut to a week later and... Discussion in 'XBoX on Consoles' started by shutupnappa, Sep 2, 2019.

  1. shutupnappa
    shutupnappa Guest

    Xbox One power pack switching off when it’s connected to the Xbox


    Hi all......

    So my Xbox One wouldn’t switch on, I followed the troubleshooting advice and it seemed I needed a new power pack, cut to a week later and I have said new power pack.

    Now when I plug the power pack in to the wall, and have it connected to the Xbox, nothing happens, there’s no light on the power pack, the xbox wont switch on....

    However if the power pack is plugged into the wall, and NOT connected to the Xbox, the little orange light comes on as if its working, and then as soon as I connect it to the console again, it all switches off.....

    Anybody encountered this before/have any clue whats up?

    Thanks in advance

    :)
     
    shutupnappa, Sep 2, 2019
    #1
  2. shutupnappa Win User

    Xbox One power pack switching off when it’s connected to the Xbox

    It is a new power supply pack.....
  3. SA1NT 0F LI3S Win User

    Xbox One power pack switching off when it’s connected to the Xbox

    It sounds like the power supply pack needs to be replaced. I bought a replacement for mine on Amazon for around $30 USD.
  4. Phoenix_Reins Win User

    Xbox One power pack switching off when it’s connected to the Xbox

    Hi shutupnappa,

    I believe you need to hard power cycle the console. Pull out the power cord from the outlet, keep it plugged to the console. Hold down the power button on the console for 30 seconds, should be working after that.
  5. Exodus Scalpel Win User

    Xbox One power pack switching off when it’s connected to the Xbox

    Maybe the console itself has a problem and not the power brick you replaced.
  6. penny84-CD44F3FB-318 Win User

    System update finally rolling out....

    I am in the north updated this morning turned xbox on and switched to instant power mode, then switched off and then after a couple of minutes power pack light went orange, I turned back on and it was downloading.
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Xbox One power pack switching off when it’s connected to the Xbox

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