Xbox One returned from repair today, issue not resolved

Discus and support Xbox One returned from repair today, issue not resolved in XBoX on Consoles to solve the problem; Hi, my son's Xbox One is 6 months old, just back from being sent off for repair - still turning itself off! Where do we go from here?! Thanks... Discussion in 'XBoX on Consoles' started by CatherineJW, Oct 6, 2019.

  1. CatherineJW
    CatherineJW Guest

    Xbox One returned from repair today, issue not resolved


    Hi, my son's Xbox One is 6 months old, just back from being sent off for repair - still turning itself off! Where do we go from here?!

    Thanks

    :)
     
    CatherineJW, Oct 6, 2019
    #1
  2. DrifterX22 Win User

    Xbox One returned from repair today, issue not resolved

    Help with your existing Xbox console or accessory service order

    Troubleshoot service order issues

    My device was returned with no service performed

    The service center inspects your product upon arrival. If no service is performed (repair or exchange), we’ll return the product and send you a communication with info about why the service wasn’t performed.

    I received a damaged or non-functioning device from the service center

    If you receive a damaged serviced product or one that’s not working, contact Customer Support. Do not return the product to the service center without first reporting the issue.

    The device I received is incorrect, incomplete, or missing

    Contact Customer Support for help in these cases.

    Note Microsoft is not responsible for the loss of any additional products or accessories (such as a power supply, controller, or game disc) that you included with the product when you sent it in for service.

    The seal on my console is broken

    Some Xbox consoles have plastic tape over a screw that must be removed to open the console. A broken seal does not affect your warranty coverage but opening and modifying a console to disable security, gain an unfair advantage, or degrade other users’ gaming
    experiences will void your warranty. If you open and damage your console, your warranty will not cover any damage you cause. See the exclusions in the

    Manufacturer’s Limited Hardware Warranty & Agreement
    .
  3. Ricardo Cintra Win User

    Xbox One returned from repair today, issue not resolved

    I Think if you send for Microsoft Warranty so you need open other Ticket informing they about this trouble
  4. Mrs Krash Win User

    Xbox Fitness internet connection problems

    Seriously, not working again today. It's completely worthless hit or miss like this. These network issues need to get resolved or there are going to be a lot of xbox one returns.
  5. kubindad Win User

    Xbox one repair issues

    Email from support, new repair number and return label to send in my box for repair! Had fed ex package and ship it. Today is the 27th, let's see how long before repair is done, and what condition my Xbox is sent back in. Keeping my fingers crossed that
    this issue is almost done.
  6. The Viral Cyrix Win User

    Never again!!! Birthday fail!

    I had a day one xbox one issue and had to return a brand new console never used to MS for repair
Thema:

Xbox One returned from repair today, issue not resolved

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