Xbox One S - Abruptly shuts down anytime automatically

Discus and support Xbox One S - Abruptly shuts down anytime automatically in XBoX on Consoles to solve the problem; Hi, I am facing a problem that my xbox one s abruptly shuts down itself automtically while in the middle of doing something. I was able to restore my... Discussion in 'XBoX on Consoles' started by samsoft17, Oct 21, 2019.

  1. samsoft17
    samsoft17 Guest

    Xbox One S - Abruptly shuts down anytime automatically


    Hi,

    I am facing a problem that my xbox one s abruptly shuts down itself automtically while in the middle of doing something.

    I was able to restore my xbox using usb drive offline update. But now the problem is it just closed down abruptly in the middle of doing something (game updates/loading/etc). Then i need to give it power reset everytime before starting again.

    Please advise.

    Thanks,

    Sameer Gupta

    :)
     
    samsoft17, Oct 21, 2019
    #1
  2. T3chnlgydude Win User

    Xbox One S - Abruptly shuts down anytime automatically

    Hi samsoft17

    Please try the troubleshooting below:

    Troubleshoot Xbox One unexpectedly turning off

    Your console shuts down unexpectedly

    Solution 1: If the console is too hot

    If you received a message stating that your Xbox One console is getting improper ventilation, or it's hot to the touch, follow these steps:

    1. Turn off the console.
    2. Wait at least one hour.
    3. Move the console to a well-ventilated spot.
    4. Turn on the console.
    Important Make sure your console is in a cool, well-ventilated place. Remove any objects on, under, or right next to the console.

    For tips on positioning your Xbox One console, see Ventilation for the Xbox One console and Getting
    started with Xbox One
    .

    Solution 2: Troubleshoot your power supply

    If your console continues to shut down unexpectedly, the problem might be the power supply. For information about how to troubleshoot power supply issues, visit Your
    Xbox One console won’t turn on
    .

    Solution 3: Change the console settings so it doesn’t turn off automatically

    1. Turn on the console.
    2. Press the Xbox button to open the guide.
    3. Select System > Settings > Power.
    4. Select Turn off or restart.
    If you follow these steps but the console continues to get hot and shut down, request a repair.

    Your console shuts down unexpectedly while streaming content

    Solution 1: Clear persistent storage

    To troubleshoot this issue, clear persistent storage (Blu-ray data that’s been cached on the console).

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > Disc & Blu-ray.
    3. Select Blu-ray.
    4. Select Persistent storage.
    5. Select Clear persistent storage.
    6. Turn off and unplug your console, and then wait 5 minutes.
    7. Plug in and turn on your console, and try streaming the content again.
    Solution 2: Try a wired connection

    Some wireless routers have settings that may cause your Xbox One console to shut down unexpectedly. For example, a power-saving setting or network setting may cause your console to shut down.

    If you use a wireless connection to connect to Xbox Live, try a wired connection. For information about how to set up a wired connection, see the Xbox
    One First-Time Connection Solution
    .

    If you can’t stream content when you use a wireless connection, see the Networking Hardware Information section of the Xbox Forums, or contact the router manufacturer for
    information about how to configure the wireless settings on the router.
  3. samsoft17 Win User

    Xbox One S - Abruptly shuts down anytime automatically

    Thanks.

    Please help with details of an authorized xbox service center in Gurgaon, Haryana, India. I want to take it to service center as warranty expired recently.

    Thanks,

    Sameer Gupta
  4. samsoft17 Win User

    Xbox One S - Abruptly shuts down anytime automatically

    Thanks, it seems none of these issues are causing this unexpected "turn off" for my xbox one s.

    Could it be due to a faulty internal power supply? And would it be fine if power supply be changed?

    How to confirm if this is due to faulty power supply?

    Looking for advise please.

    Thanks,

    Sameer Gupta
  5. XS1CkSk1LLZX94 Win User

    Xbox One S - Abruptly shuts down anytime automatically

  6. Smwutches Win User

    Xbox Live Gold Server For Xbox 360

    Not anytime soon. There has not been an official word on if/when 360 servers would shut down. With backwards compatibility on the One using the 360 servers they're not likely to be shut down anytime soon.
Thema:

Xbox One S - Abruptly shuts down anytime automatically

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