xbox one s constantly taking me to trouble shoot for factory reset.

Discus and support xbox one s constantly taking me to trouble shoot for factory reset. in XBoX on Consoles to solve the problem; At least once a week my xbox one s fails to load passed the green background. it then takes me to a black troubleshooting screen where I have tried... Discussion in 'XBoX on Consoles' started by noahworrall, Jan 11, 2022.

  1. noahworrall
    noahworrall Guest

    xbox one s constantly taking me to trouble shoot for factory reset.


    At least once a week my xbox one s fails to load passed the green background. it then takes me to a black troubleshooting screen where I have tried reseting the xbox (which doesn't work) and every time my only solution to get it working again is to factory reset it and set up my accounts again. this isn't too much of an issue as I have a hard drive for my games and apps but it is quite annoying considering I paid for it brand new and i feel the issue is getting worse.

    Does anybody know why it keeps needing a factory reset to load? - is it after an update or to do with the hard drive

    And has anybody else had this issue or have any tips?

    :)
     
    noahworrall, Jan 11, 2022
    #1
  2. I'mAice Win User

    xbox one s constantly taking me to trouble shoot for factory reset.

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    It's really not normal if the console will ask you to do a factory reset from time to time to be honest. You can also try doing an offline system update by downloading the OSU File here.

    https://support.xbox.com/help/hardware-network/...

    Once you download the Offline System Update File onto your PC, you can see it as a a zip file so you'll have to unzip onto a USB that's at least 8GB and formatted to NTFS. Once it's all downloaded plug the USB into your Xbox, the offline system update will be enabled.

    In case the issue still persist, I suggest to request for a service.

    I hope this helps. Feel free to ask back any questions and keep me posted.
  3. noahworrall Win User

    xbox one s constantly taking me to trouble shoot for factory reset.

    Hi Pam,

    thank you for the reply I forgot to mention that I have already pretty much tried everything but I will try the offline file update again and also put in a support request.

    kind regards.
  4. alanlazo Win User

    xbox offline update

    i tried both factory reset and it still taking me back to the trouble shoot screen

    i did hard reset, turn off console and unpluged cable and nothing works
  5. Connor Engel Win User

    Troubleshooting problems, nothing seems to work for my xbox

    5 hours in and still no working console. I dont know the problem it takes me back to the same trouble shooting screen when I try and factory reset it's frustrating. I cant even get to the green loading screen anymore I boot up my xbox and it takes me straight
    to that troubleshooting screen
  6. RockSoldier7 Win User

    Cant control my dashboard.

    I have this exact problem with my Xbox One as well. I just did the manual offline update and it did not work for me. what would happen if i hit the factory reset button in the trouble shoot menu? what would I lose?
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xbox one s constantly taking me to trouble shoot for factory reset.

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