xBOX ONE s failing to recognise memory stick in UBS when performing an offline update

Discus and support xBOX ONE s failing to recognise memory stick in UBS when performing an offline update in XBoX on Consoles to solve the problem; Our Xbox one s failed to perform an update online and we are getting an E102 error so we are trying to update offline. We have downloaded the offsite... Discussion in 'XBoX on Consoles' started by gillianSibbring, Jul 29, 2019.

  1. xBOX ONE s failing to recognise memory stick in UBS when performing an offline update


    Our Xbox one s failed to perform an update online and we are getting an E102 error so we are trying to update offline. We have downloaded the offsite update onto a memory stick but the xbox is failing to recognise this when we insert it into the USB port
    of the xbox.

    This is the same memory stick we used last time we needed to update offline and the memory stick works fine in other devises.

    We have tried a factory reset but this makes no difference.

    Help!

    :)
     
    gillianSibbring, Jul 29, 2019
    #1
  2. gillianSibbring Win User

    xBOX ONE s failing to recognise memory stick in UBS when performing an offline update

    Thanks for the reply. We had formatted the memory stick.

    I will try the USB factory re-set but as the xbox will not recongnise the memory stick in the USB drive I am not too hopeful.
  3. gillianSibbring Win User

    xBOX ONE s failing to recognise memory stick in UBS when performing an offline update

    We had already tried reformatting the stick and downloading the update again - but thanks for the suggestion.
  4. Onyx Is Here Win User

    xBOX ONE s failing to recognise memory stick in UBS when performing an offline update

    Sorry to hear it. Please try reformatting the stick on your PC and then redownload the update to put on your stick again.
  5. Peter R Fleming Win User

    xBOX ONE s failing to recognise memory stick in UBS when performing an offline update

    Try this: (make sure the USB is not plugged in)

    1. hold down the power button on your console for 10 seconds
    2. Unplug the power
    3. Wait 30 seconds
    4. Plug the power back in
    5. Press the bind button (under the power button) and the eject button at the same time.
    6. Press the power button whilst you are still pressing the bind and eject button
    7. Once the console turns on let go of the power button but still hold down the bind and eject button for 10-15 seconds then let go
    8. Now plug the USB in.
    9. Select Offline system update (using the D-Pad and A)

    Also, have you formatted the USB if not you need to do this: https://support.xbox.com/xbox-one/system/format-flash-drive-to-ntfs-windows

    UPDATE: Just checked error code E102 the solution is:

    Restore your console to factory reset (which you have done)

    if that doesn't work;

    You need to do this https://support.xbox.com/en-gb/xbox-one/console/reset-factory-defaults-using-usb-flash-drive

    If that doesn't work your console needs to be repaired.
  6. Internet Expert Win User

    Little mad I have to have access to a PC and a flash drive to troubleshoot my 500$ brand new console

    When a system update fails, usually because of a connection drop or some other fault, performing an

    offline system update
    is the only solution to this issue.

    You can avoid failed updates in the future by connecting to the internet via an ethernet cable, if your Wi-Fi signal is prone to signal drops.
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xBOX ONE s failing to recognise memory stick in UBS when performing an offline update

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