Xbox One S green screen of death after being serviced

Discus and support Xbox One S green screen of death after being serviced in XBoX on Consoles to solve the problem; So I got a brand new Xbox One S for christmas and after a week of having it, I got the green screen of death. The green screen of death is when the... Discussion in 'XBoX on Consoles' started by PaulR88, Mar 7, 2019.

  1. PaulR88
    PaulR88 Guest

    Xbox One S green screen of death after being serviced


    So I got a brand new Xbox One S for christmas and after a week of having it, I got the green screen of death. The green screen of death is when the Xbox is stuck on the green screen on startup.

    After a month of trying to fix this myself, I finally sent it in to Microsoft to have it serviced. After a month of not having my Xbox, I finally got it back. Microsoft told me they did a complete reboot and cleansing of my console.

    After about a week of having my Xbox back, the green screen of death came back. I'm not sure what else to do about it at this point. I've factory rest it myself for now, but I'm sure this will happen again.

    :)
     
    PaulR88, Mar 7, 2019
    #1
  2. eduscxbox Win User

    Xbox One S green screen of death after being serviced

    Hello PaulR88, did you tried the offline system update?

    If not, try with these steps:

    The Offline System Update Fix.

    For this, you will need;

    Access to a WINDOWS PC / Laptop

    Access to a USB Memory Stick. No smaller than 2GB and formatted in NTSF file type

    Internet Access (Although… if you’re reading this you must have it already)

    Step 1:

    Copy and paste the following link into any web browsing software on your laptop or PC:

    www.xbox.com/xboxone/restorefactorydefaults


    Download / save the file that prompts you to onto your desktop.

    Step 2: Transfer the file to USB

    So now you need to connect your USB memory stick to the PC or laptop. Once you do this, you can just drag and drop the downloaded file onto the memory stick. Make sure nothing else is on the memory stick!

    Step 3: Fixing the Xbox

    This is where it gets trickier.

    Unplug any network cables, if you’re connected wirelessly, turn off your router (not right now, you need that to see this web page).

    Plug the USB drive into the Xbox One console.

    Boot the console by pressing and holding the bind button (what you use to sync controllers) and the
    eject button (do not touch the power button). Keep holding these buttons until you hear the power-on beep
    twice.

    The console will then restart, you can now let go of the buttons and remove the USB drive. The console will take a few minutes to sort itself out and reboot, so give it a bit of time to recover. Once that is done, you should be good
    to go!

    Hope it helps.

    Best regards.
  3. Zero Divided Win User

    My Xbox One lasted One year and four months before breaking. Now I have a 500 dollar paper weight

    you can try
    this
    , looks like some are having luck getting the system back up and going from the green screen of death.
  4. SpiralOut46and2 Win User

    xbox (green screen of death)

  5. xxxCROWxxx Win User

    Xbox One blank screen when i start the console

    AHHHHH same damn issue after a week of playing on it. Green logo then black screen of death,
  6. Michael Trusino Win User

    Locked at green screen

    Mine has been stuck on the green screen for hours I have tried unconnecting power and reseting but is still stuck on the green screen. is this possibly green screen of death?
Thema:

Xbox One S green screen of death after being serviced

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