Xbox One S installed games disappear every time console restarts

Discus and support Xbox One S installed games disappear every time console restarts in XBoX on Consoles to solve the problem; This is for my friend really, he doesn't have access to other devices and what not. He has an Xbox One S that keeps erasing games/apps after it... Discussion in 'XBoX on Consoles' started by Bumm One, Oct 29, 2019.

  1. Bumm One
    Bumm One Guest

    Xbox One S installed games disappear every time console restarts


    This is for my friend really, he doesn't have access to other devices and what not.

    He has an Xbox One S that keeps erasing games/apps after it restarts.

    Xbox firmware update? Games deleted.

    Power outage? Games deleted.

    Is this a hard drive issue? Can this be worked around by using an external HDD?

    :)
     
    Bumm One, Oct 29, 2019
    #1
  2. napalm 31337 Win User

    Xbox One S installed games disappear every time console restarts

    Sorry to hear that issue, it's absolutely the first time I hear that.

    It's strange! If you have an external HDD USB 3.0 and 256+GB you can try to put games on it and see if will be deleted on restart, by the way, also in case this works, is a workaroung, not a solution because it's not normale that.
  3. Sipuli91 Win User

    Painfully slow download of games

    I've read a few other reports of slow install times. Seems to be something a cold boot fixes but hopefully it won't be a reoccuring issue which requires you to restart the console pretty much every time you are installing a game.

    Oh and OP, are the reports of the console running quite warm accurate in your case?
  4. PhilMarck Win User

    Game Install...What's the Purpose?

    bashmeister @ Just install the ones you play as it's pointless to install every single one. It makes the console run quiet and the game's loading times are faster.
  5. gds1972 Win User

    Xbox slow read from disc?

    Hi

    Please try carrying out a full console power cycle by pressing and holding the power button on the front of the console for 5-10 seconds and once the console has powered down restart the console and then restart installing the game. Please don't
    forget that when you are installing a game it will probably also be installing game updates from the Xbox servers at the same time and this might be part of the reason for the slow installation.
  6. Warlock8713 Win User

    Having some issues?

    To clarify, the game install and download didn't finish installing it froze up everything. I had to hold to power button to restart it. Then the external hard drive disappeared and the issues started.
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Xbox One S installed games disappear every time console restarts

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