Xbox One S is connected to the internet but not Xbox live

Discus and support Xbox One S is connected to the internet but not Xbox live in XBoX on Consoles to solve the problem; I reset my Xbox because of a Network issue with the Xbox. It was connected to the internet (was actually downloading updates for a few games) but then... Discussion in 'XBoX on Consoles' started by OlawoleAbayomi-Owodunni, Sep 23, 2019.

  1. Xbox One S is connected to the internet but not Xbox live


    I reset my Xbox because of a Network issue with the Xbox. It was connected to the internet (was actually downloading updates for a few games) but then I was not connected to Xbox live (and my Netflix wasn't working too). I downloaded the offline
    update and installed it on the Xbox since it wouldn't download online but then it still keeps taking me to the online update screen rendering it unusable. What do I do?

    :)
     
    OlawoleAbayomi-Owodunni, Sep 23, 2019
    #1
  2. WPAK Win User

    Xbox One S

    Web translation:

    Xbox One S

    Hi I want to connect to the internet on my Xbox one s console and use youtube and netflix

    So any membership like live gold is required

    Response:

    Hi there,

    to connect the Xbox One S console to the internet all you need is a internet connection, to which you can connect the console.

    For youtube there is not addition membership required, for Netflix a Netflix membership is required.

    There is no need for a Xbox Live Gold subscription to be able to use these apps and download demo's or purchased games etc.

    A membership like Xbox Live Gold is required when you want to play multiplayer games online or use party chat etc
  3. Moneymike064777 Win User

    Cannot connect to Xbox live and WiFi issues

    I did your process and my XBOX ONE S is still not letting me go on XBOX Live or joining my friends.It shows its connected but the NAT Type says it is either Strict or Unavailable.My Xbox is on IPV4, and if i change it on my router to IPV6 then all the
    other devices on the network are going to have problems connecting to the internet. It shows it is connected to the router but when I try to sign in to Xbox Live it says connect to the internet.
  4. Bazil Choudhry Win User

    Cannot connect to Xbox live and WiFi issues

    I did your process and my XBOX ONE S is still not letting me go on XBOX Live or joining my friends.It shows its connected but the NAT Type says it is either Strict or Unavailable.My Xbox is on IPV4, and if i change it on my router to IPV6 then all the
    other devices on the network are going to have problems connecting to the internet. It shows it is connected to the router but when I try to sign in to Xbox Live it says connect to the internet.
  5. Yackim Win User

    Can't connect to my network

    I live in Belgium

    I have an modem from my internet provider telenet: Wireless modem 3.0 (DOCSIS)

    I have an internal XBOX360 S adapter

    UpnP is enabled!

    NAT problems but familiar with the internet provider telenet. But i forwarded the ports

    I have 2 errors. My providers modem gives me 2 networks. One with a password (wap2-key) and one with no password. With teh one with no password I can connect to the modem but not to xbox live so next error appears: support.xbox.com/.../error-your-console-connected-internet-cant-contact-xbox-live-979102

    And the one with the password i cant even connect with the modem.. So i did the solutiontest but it when i tried everything the solutions were all used:

    support.xbox.com/.../cant-connect-to-xbox-live-wizard


    Now the statuscodes:

    For the one without the password:

    W:0000 -0021

    X:0000 - F001

    Y:20A8 - 48E0

    Z:0000 - 0000

    ID: 0006 - 0000

    L:8015 - 1000

    Q:8007 - 0435

    T: Wireless

    D:195.130.130.141, 195.130.131.141

    S: No security

    C:1

    For the one with the password:

    W:0000 - 0000

    X:8000 - 0011

    Y:0000 - 0000

    Z:0000 - 0000

    ID:0000 - 0005

    L: 8015 - 1000

    Q:8007 - 0435

    T: Wireless

    D:0.0.0.0, 0.0.0.0

    S: WPA2

    C: 0
  6. ThomasHilger Win User

    Gamer Tag transfer.

    No, this won´t work.

    The Xbox One doesn´t support external HDD´s yet. You have to join Xbox Live with your gamertag, after that you can download your gamertag on the Xbox One. Can´t you connect your Xbox 360 with a wire to your router? If not you can use a Xbox 360 of a friend
    with an internet connection.
Thema:

Xbox One S is connected to the internet but not Xbox live

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