Xbox One S keeps freezing

Discus and support Xbox One S keeps freezing in XBoX on Consoles to solve the problem; Hello, Over the last week my Xbox One S keeps freezing. At first I thought the Sky app was corrupted as it kept freezing when in the app and it would... Discussion in 'XBoX on Consoles' started by MN29, Sep 28, 2019.

  1. MN29
    MN29 Guest

    Xbox One S keeps freezing


    Hello,

    Over the last week my Xbox One S keeps freezing. At first I thought the Sky app was corrupted as it kept freezing when in the app and it would freeze in the app at the same time every day. I uninstalled the app yet the issue continued. I've carried out a
    hard reset and factory reset (keeping games and apps) which took 8 attempts as it kept freezing on doing the reset and the issue still remains. Has anybody else experienced this issue?

    :)
     
  2. XBF Esteban R Win User

    Xbox one s keeps freezing

    Hey there MysteriousMrR11,

    If you do have this problem and the previous troubleshooting steps did not help, then I would recommend going ahead repair order from Xbox Support.

    You can either set one up on our
    Device Support
    online portal, or you can go directly to
    customer support
    and have an agent help you out with that.

    Hope this information was helpful.

    Thanks!
  3. Darkwolfecze Win User

    Xbox one s keeps freezing

    If nothing works, try to contact seller and get replacement. maybe it is factory issue.
  4. kev edin Win User

    Xbox One S keeps freezing

    I'm sorry to hear this . I wish you luck and hope you get it sorted. 👍
  5. Phoenix_Reins Win User

    Xbox One S keeps freezing

    Have you tried clearing games data?

    Deleting Saved Game Data

    Game saves, player profiles, and other game data is automatically saved to the Xbox One hard drive by default. If you suspect that data is corrupt, you can delete it from your hard drive.

    Please note: Deleting saved game data is permanent and cannot be undone. Therefore, it is highly recommended that you back up your saved game data to online storage or a USB storage device before deleting it.

    Follow these steps to access the System Storage and delete game data:

    From Xbox Home, go to Settings.

    Go to System and select Storage.

    Select Manage storage on the right-hand side of the screen, then select View contents.

    Highlight a game, press the Menu button, and select Manage game.

    Select Saved data on the left-hand side of the screen.

    Choose a game to access the game’s saved data.

    From here, use the Options Menu to delete files or to view more information about a specific file.
  6. Phoenix_Reins Win User

    Xbox One S keeps freezing

Thema:

Xbox One S keeps freezing

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