Xbox one S log in issues

Discus and support Xbox one S log in issues in XBoX Accessibility to solve the problem; Split from this thread. Im having the exact same issue. Yesterday at about 11am I updated my console to the latest update, signed into my account,... Discussion in 'XBoX Accessibility' started by NLIT, Jul 4, 2019.

  1. NLIT
    NLIT Guest

    Xbox one S log in issues


    Im having the exact same issue. Yesterday at about 11am I updated my console to the latest update, signed into my account, played a game and it worked fine. Then I didnt play it for the rest of the day. Later that nightI turned it back on again and tried
    to log in to my account and this grey pop up would come up and load for ages and not do anything. Ive restarted my console endless amount of times and nothing is working, the internet is fine. The grey screen as im typing this disappeared and went back into
    the log in accounts i have, but now its back again after ive chosen the account i want to log into to. Ive also tried logging in whilst a disc is in the console and try it through the game but that doesnt work either ahhhh! Please help!!!
    Xbox one S log in issues [​IMG]


    :)
     
    NLIT, Jul 4, 2019
    #1
  2. XBF Diego M Win User

    Xbox one S log in issues

    Hi NLIT,

    We split your comment from this
    thread
    and made a new thread for you since everyone should be creating new threads on the forums when you need some assistance. That way we can tailor support specifically to you and the original poster is not getting notified when their question was already
    answered.

    I recommend removing the account having issues, powercycle the Xbox, and then re-add the profile after it reboots. Go to your Account settings and select "Remove accounts" and then select the profile and confirm. Go ahead and do a
    hard restart and power cycle. Hold down the power button on the console
    for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and turn on the Xbox. Open the guide when it reboots and scroll to the Sign-in tab and then select "Add new".

    If that doesn't help then you will need to try out a soft factory reset.

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > System > Console info.
    3. Select Reset console.

    Make sure to select "Keep my games & apps" and have the correct account login information plus your Wi-Fi password ready if you connect wireless because you will need to re-add the account's that were on the Xbox and re-connect to your
    network during the reset.

    Let us know the results!
  3. (Ambassador) Wearful Win User

    Xbox one S log in issues

    I used to have the same issue, i kept restarting it in till it worked so i would recommend to keep restarting it or leave it fully off for about 1-2 hours.
  4. ThorstenFink Win User

    Minecraft Texture Pack Candy Texture Pack doesnt download

    we play minecraft on the xbox one s. yes and we are logged in with the same account on the xbox one s.
  5. RobRossi1 Win User

    Xbox 0x80a4001a hiba

    Going through their virtual agent, it states that with their latest update, they are having problems with their xbox live core services. This affects logging in and they are working on it. Since this is only affecting one of my xbox s, I assume that our
    problems will be resolved at differwnt times. I would log in periodically to xbox live and go to troubleshooting. Click on the virtual agent and tell it "troible logging in". It should tell you the status of this issue. Since it didnt specifically mention
    this error code, they could be having more issues than this and your problem may not get resolved.
  6. XBF Crystal P Win User

    AG10: تسجيل الدخول xbox [Translation - Login Xbox]

Thema:

Xbox one S log in issues

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