Xbox one S log in issues

Discus and support Xbox one S log in issues in XBoX Accessibility to solve the problem; Split from this thread. Im having the exact same issue. Yesterday at about 11am I updated my console to the latest update, signed into my account,... Discussion in 'XBoX Accessibility' started by NLIT, Jul 4, 2019.

  1. NLIT
    NLIT Guest

    Xbox one S log in issues


    Im having the exact same issue. Yesterday at about 11am I updated my console to the latest update, signed into my account, played a game and it worked fine. Then I didnt play it for the rest of the day. Later that nightI turned it back on again and tried
    to log in to my account and this grey pop up would come up and load for ages and not do anything. Ive restarted my console endless amount of times and nothing is working, the internet is fine. The grey screen as im typing this disappeared and went back into
    the log in accounts i have, but now its back again after ive chosen the account i want to log into to. Ive also tried logging in whilst a disc is in the console and try it through the game but that doesnt work either ahhhh! Please help!!!
    Xbox one S log in issues [​IMG]


    :)
     
    NLIT, Jul 4, 2019
    #1
  2. XBF Diego M Win User

    Xbox one S log in issues

    Hi NLIT,

    We split your comment from this
    thread
    and made a new thread for you since everyone should be creating new threads on the forums when you need some assistance. That way we can tailor support specifically to you and the original poster is not getting notified when their question was already
    answered.

    I recommend removing the account having issues, powercycle the Xbox, and then re-add the profile after it reboots. Go to your Account settings and select "Remove accounts" and then select the profile and confirm. Go ahead and do a
    hard restart and power cycle. Hold down the power button on the console
    for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and turn on the Xbox. Open the guide when it reboots and scroll to the Sign-in tab and then select "Add new".

    If that doesn't help then you will need to try out a soft factory reset.

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > System > Console info.
    3. Select Reset console.

    Make sure to select "Keep my games & apps" and have the correct account login information plus your Wi-Fi password ready if you connect wireless because you will need to re-add the account's that were on the Xbox and re-connect to your
    network during the reset.

    Let us know the results!
  3. (Ambassador) Wearful Win User

    Xbox one S log in issues

    I used to have the same issue, i kept restarting it in till it worked so i would recommend to keep restarting it or leave it fully off for about 1-2 hours.
  4. ThorstenFink Win User

    Minecraft Texture Pack Candy Texture Pack doesnt download

    we play minecraft on the xbox one s. yes and we are logged in with the same account on the xbox one s.
  5. JFord047 Win User

    The Microsoft Family Con!

    This was Done!
    Xbox one X set with child one and child Two
    Xbox one S set as Child One and Child two
    Auto login is Off on Both Consoles
    child on logs in plays game on xbox one x, child two logs in on same game on xbox one s, Child one is logged off of Xbox one x. Child one logs back on Child two is logged off.
    this is also not logged off of same game but different games
    child one on x playing far cry, child 2 logs in on s and starts red dead, far cry is logged off....
    Far Cry is only on the x not the S

    Done All the bits on the web, done it all with the Support staff, still got the same problems

    there is one thing that NOBODY has covered, in the USA Red Dead is a Different certification. although both kids are UK, red dead is different in the UK and the USA, could this be the problem... nobody knows
  6. StuartATrueRed Win User

    Playing solo games offline

    If you want to share your games & dlc on the Xbox One S, then you need to log in with the account that purchases those games & dlc on the Xbox One S and make it the home Xbox. When you do this, your Xbox one X console will need to be logged in on Xbox
    Live all the time to be able to play games.
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Xbox one S log in issues

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