Xbox one s never connecting to wired internet or turning off randomly

Discus and support Xbox one s never connecting to wired internet or turning off randomly in XboX Networking Hardware to solve the problem; Xbox one s never connecting to wired internet or turning off randomly Hello, try a lookup in your frequency wifi (20, 40, 80 Mhz)... Discussion in 'XboX Networking Hardware' started by Dotebro96, May 4, 2019.

  1. Dotebro96
    Dotebro96 Guest

    Xbox one s never connecting to wired internet or turning off randomly


    Xbox one s never connecting to wired internet or turning off randomly
    Hello, try a lookup in your frequency wifi (20, 40, 80 Mhz)

    :)
     
    Dotebro96, May 4, 2019
    #1
  2. LOCKLD Win User

    Xbox one s never connecting to wired internet or turning off randomly

    Hello, try a lookup in your frequency wifi (20, 40, 80 Mhz)
  3. Andrew Kappel Win User

    Xbox one s never connecting to wired internet or turning off randomly

    Dotebro96

    I can understand your frustration.

    There are a lot of different things it could be, like a bad cable, bad port, mac address blocking etcetera.

    I do not know your network setup but here are some things to try.

    Test 1

    I would first set your Xbox to a static IP with a static DNS.

    You will first need to check for an Open IP address on your network.

    Note: you can use a phone app like "FING" or PC app "advanced IP scanner"

    Example IP setup

    Typical home IP address 192.168.1.x or 192.168.200.x

    Gateway 192.168.1.1

    subnet 255.255.255.0

    DNS1 8.8.8.8

    DNS2 8.8.4.4

    Note:

    When you lose connection, do the lights on the switch port go out?

    Test 2

    Does the Xbox work in Wireless mode?

    unplug the network cable and setup the wireless network

    Not ideal but still a connection test.

    If this works and Test 1 did not, you may have a bad cable or port on your switch, router or Xbox

    try a different port or cable or bend your cable a bit on the ends to see if there is a solid connection and the port lights stay on.

    Test 3

    using your laptop

    open up a command prompt

    Click start, type in "CMD" hit enter

    type "ping 8.8.8.8 -n 100"

    run a speed test (speedtest.net) from your laptop at least 3 times.

    watch the "ping" and see if there are any time-outs

    If there are timeouts then you may have an Internet issue

    IPV6 issue:

    check your router/modem and make sure IPV6 is on

    xbox uses IPv6

    Note:

    REGK1's information about Unplugging your router for a bit is a great suggestion. Along with the power settings.
  4. REK 1 Win User

    Xbox one s never connecting to wired internet or turning off randomly

    You can try a few things and see if any change, try to UNPLUG POWER to CONSOLE and ROUTER, now try to use a different Ethernet Cable, and plug it into a different PORT on ROUTER. Now plug power to ROUTER back in and wait 2 mins, then plug power to
    CONSOLE back in , TURN ON , and SIGN IN, now go to settings, / then power and startup, change the power mode to Energy-Saving mode. Now test out and see if it gets any better.
  5. XBF Javier R Win User

    Xbox one s never connecting to wired internet or turning off randomly

    Hello Dotebro,

    We understand that you're experiencing an issue concerning your Xbox One S console's inability to connect to your home network through an Ethernet connection, or will connect for a short time and then disconnect.

    Our suggestion here, please attempt to use our Xbox One networking connection solution support article, as it has a wizard
    meant to guide you on steps that you can try. Be sure to use options for a wired network connection.

    Try this for us and then let us know if this helps.

    Best wishes!
  6. xClampyy Win User

    Zyxel: MAC Filtering

    there isn’t an active box. there are disable, allow, or deny boxes though. my xbox was connected to the internet fine then the xbox randomly turned itself off and it won’t connect. i’ve reset the wifi and everything.
Thema:

Xbox one s never connecting to wired internet or turning off randomly

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