Xbox One S, not registering HDMI and restarting

Discus and support Xbox One S, not registering HDMI and restarting in XBoX on Consoles to solve the problem; Hey. So I’ve got an Xbox One S. Worked fine as of 2 days ago. Went to boot it up yesterday and there’s no signal through the HDMI. I’ve tried... Discussion in 'XBoX on Consoles' started by Becca_147, Jan 11, 2022.

  1. Becca_147
    Becca_147 Guest

    Xbox One S, not registering HDMI and restarting


    Hey.

    So I’ve got an Xbox One S. Worked fine as of 2 days ago. Went to boot it up yesterday and there’s no signal through the HDMI.

    I’ve tried different HDMI cables, checked my monitor was working (all fine), checked all connections, repeatedly.

    Completed a full shutdown, but a few seconds after shutting down, the console restarts without touching the power button or controller. This has happened multiple times. So I’ve also pulled the power cable out, left it 24 hours and tried again - same result, no signal to monitor and not staying shutdown.

    What can I do to fix it??

    :)
     
    Becca_147, Jan 11, 2022
    #1
  2. Jesse E' Win User

    Xbox One S, not registering HDMI and restarting

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    First try to use a different HDMI/TV to see if that helps. If it doesn't then try below;

    - Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

    - Wait 30 seconds, and then plug the power cord back in.

    - Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.

    - Continue holding the Pair and Eject buttons for 10-15 seconds.

    - Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

    - The console should power up and take you directly to the Xbox Startup Troubleshooter.

    If your console doesn't have an Eject button, you can bring up the Xbox Startup Troubleshooter on this console by holding only the Pair button (steps 3 & 4) and then pressing the Xbox button. Continue holding the Pair and Eject buttons for 10-15 seconds.

    - Once you see the Startup Troubleshooter, select Factory Reset and then choose "Keep Games and Apps"

    - Once the Reset is complete, you'll be prompted to sign into your console using your Microsoft account credentials, after which you'll choose your preferred settings and your console should display normally again.

    NB: A factory reset keeping games and apps will not delete your game saves as they are backed up in the cloud and will resync once you've signed in.

    If that doesn't help, then I'm afraid it is a hardware issue and the console will need to be repaired. You can see more on that here https://support.xbox.com/en-US/help/hardware-ne....
  3. PhoenixTheFwuff Win User

    Xbox One S, not registering HDMI and restarting

    Salutations! I use an Xbox One S as well, and have never ran into this problem. I'll see what I can do to help you out.

    1. Have you tried connecting it to a different monitor or screen in the house, and seeing if the problem only persists with that specific monitor you speak of?

    2. Have you tried changing the input (if possible) on your monitor, to see if it's possibly on the wrong input?

    Please tell me if the problem persists after trying these methods.
  4. Nemesis971 Win User

    Xbox One S HDR Bug

    Hi Prez

    Have you switched on HDMI ULTRA HD Deep Colour in the GENERAL settings menu on your TV for the HDMI port thats connected to your One S because its set to off by default and until you switch this On the One S won't register the correct settings needed to
    display HDR.
  5. ROBIN H 25 Win User

    Variable Refresh Rate greyed out with a AMD compatible Monitor (HP 27xq AMD FreeSync monitor)

    The Xbox One X is the only console that has HDMI 2.1. Xbox One S has HDMI 2.0.
    The Xbox One S and One X both use HDMI 2.0,

    The Xbox One uses HDMI 1.4

    The Series X will have HDMI 2.1.
  6. Wishcatcher Win User

    Glitches

    Hi,

    I had that issue in the past with an Xbox one s > if a new hdmi cable not working ( also try that cable on another hdmi port of your tv ) + a cold restart ( main menu of the console, press and HOLD 10 sec the powerbutton of the console, wait 30 sec and restart
    ) not fixing the issue , you have to send your console in the repair center.

    Regards
Thema:

Xbox One S, not registering HDMI and restarting

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