Xbox One S Start issues

Discus and support Xbox One S Start issues in XBoX on Consoles to solve the problem; We have an Xbox one s that is still under warranty. It repeatedly fails to turn on and often turns off mid game We have followed the power reset... Discussion in 'XBoX on Consoles' started by SteveWilliamson3, Sep 2, 2019.

  1. Xbox One S Start issues


    We have an Xbox one s that is still under warranty.

    It repeatedly fails to turn on and often turns off mid game

    We have followed the power reset guide (many times).

    Any other ideas?

    :)
     
    SteveWilliamson3, Sep 2, 2019
    #1
  2. SpiralOut46and2 Win User

    Xbox One S Start issues

    I am not sure of the turn around times for repair, hopefully someone can shed some light on that, but I would personally guess around 30 days, at least, if not more. That's a while to be without the console. Did you just recently purchase it? If it's fairly
    recently and within the time frame for the return policy from the store you purchased it at, I would first look into exchanging it as this one is clearly faulty. It should not be doing that, this close to purchasing it especially. I would go to the store you
    got the console from and ask them about their exchange policy and explain to them what it's doing. If you can do an even swap at a store, that would be much faster and hassle-free than sending it in for repairs and waiting for it to be mailed back.
  3. PatriotSH529 Win User

    Xbox One S Start issues

    While it is under warranty I recommend utilizing it and sending in the console to get it fixed
  4. SteveWilliamson3 Win User

    Xbox One S Start issues

    Argos replied as follows.

    I would advise speaking to the manufacturers firstly, as you are within the 12 month manufacturers guarantee. They will run through some diagnostics with you to determine the fault is manufacturing, if it is they will advise of the options available which
    usually are repair first then replacement. if they can't do this then they will give you a reference number to return to store with for a replacment.

    Not sure how/where to get Microsoft ref number.
  5. SteveWilliamson3 Win User

    Xbox One S Start issues

    Hi there. It is registered, do you have any idea of turn around times for repairs so i know how long the little one will be without his xbox?
  6. SatanicoDrCadillac Win User
Thema:

Xbox One S Start issues

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