Xbox one S suddenly stop syncing both my controllers, usb cable wont work

Discus and support Xbox one S suddenly stop syncing both my controllers, usb cable wont work in XBoX on Consoles to solve the problem; Everything was working fine this morning, I tried hard reset I can t even connect my controllers, wired or wireless because my xbox sync button wont... Discussion in 'XBoX on Consoles' started by FrancisDubé, Sep 3, 2019.

  1. FrancisDubé
    FrancisDubé Guest

    Xbox one S suddenly stop syncing both my controllers, usb cable wont work


    Everything was working fine this morning, I tried hard reset I can t even connect my controllers, wired or wireless because my xbox sync button wont flash when pressing

    :)
     
    FrancisDubé, Sep 3, 2019
    #1
  2. DrifterX22 Win User

    Xbox one S suddenly stop syncing both my controllers, usb cable wont work

    connect the controller with a USB cable, turn it on and hit the sync button it should sync to your console then disconnect the USB cable.
  3. XBF Leo G Win User

    Xbox one S suddenly stop syncing both my controllers, usb cable wont work

    Hello FrancisDubé,

    Thank you for posting on the Xbox forums. We understand that none of your controllers are able to sync to your console since the sync button on your console is not flashing. We recommend completing a

    soft factory reset
    . This type of reset will keep all your games and applications installed on the console, but it will remove all the profiles. Therefore, the email address and password of those accounts must be known before this step is taken. We also
    have
    a support article for controllers
    that may be able to resolve the issue if the soft factory reset does not resolve the issue. Be sure to let us know the results!
  4. Penguin Reborns Win User

    Xbox one S suddenly stop syncing both my controllers, usb cable wont work

    hello the control light turns on or does the control vibrate? otherwise, the batteries are probably not making proper contact with the metal tabs in the battery compartment, if so you probably only need something with which you can gently push the tongue
    to make contact with the battery again.
  5. FrancisDubé Win User

    Xbox one S suddenly stop syncing both my controllers, usb cable wont work

    Yes both controllers work perfectly fine and are on!
  6. LifelessProphet Win User

    Xbox one S suddenly stop syncing both my controllers, usb cable wont work

    I have exactly the same problem. I have an Xbox One and Three working controllers. The xbox will not stay connected to any of them. So I am now using a micro usb plugged directly into the controller, but that is not working at all. The xbox light flashes
    on the controller and then it disconnects. If left alone it will reconnect in about 15 seconds. And then it disconnects again after 1 or two minutes. I have tried all of the steps provided on the link posted. I have even factory reset the xbox console and
    no change.
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Xbox one S suddenly stop syncing both my controllers, usb cable wont work

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