Xbox One S Unable To Download/Update Games And Apps

Discus and support Xbox One S Unable To Download/Update Games And Apps in XBoX Games and Apps to solve the problem; My Xbox One S is unable to download or update games and apps. It will say installing for awhile (no download speed shown) and then installation... Discussion in 'XBoX Games and Apps' started by WilKGH, May 7, 2020.

  1. WilKGH
    WilKGH Guest

    Xbox One S Unable To Download/Update Games And Apps


    My Xbox One S is unable to download or update games and apps. It will say installing for awhile (no download speed shown) and then installation stopped. The profile logged in is correct, the console is up to date, the network speed is solid, and there is
    plenty of space left in the hard drive. I also haven't seen any error codes.

    I have already tried the following:

    • Restart the console (unplugged power cable too)
    • Reset the console (both hard and factory reset [tried both the keep games and apps option as well as a full factory reset])
    • Cancel install and then reinstall
    • Clear local saved games
    • Reformat hard drive
    • Switch between internal and external hard drive

    The strange thing is I was able to download some apps. Don't know what to make of that.

    Any help regarding this issue would be greatly appreciated.

    :)
     
    WilKGH, May 7, 2020
    #1
  2. WilKGH Win User

    Xbox One S Unable To Download/Update Games And Apps

    Hi,

    Thank you for the response.

    Yes, I have tried disconnecting the external hard drive and downloading just on the internal hard drive. Didn't work.

    Unfortunately, my internet is Wi-Fi only (Boingo Wireless) so I am unable to use an ethernet cable to test.

    I ran another network speed test and the results were:

    • Download speed: 54.32 Mbps
    • Upload speed: 52.78 Mbps
    • Packet loss: 0%
    • MTU: 1480
    • Latency: 19 ms
    • Wireless strength: 100%
    Doesn't seem to be any problem there.

    EDIT: Changing the port and DNS settings seems to have fixed the issue (for now at least).

    Now all I have to do is download everything again...

    Thanks for trying to help though.
  3. WPAK Win User

    Xbox One S Unable To Download/Update Games And Apps

    Hi there,

    if there is always an external storage device connected be sure to try to see what happens when it's not connected.

    If your console is connected via wireless to the internet be sure to try and see what happens when connected via cable, if the console is already connected by cable also try and see if there is a difference when using a different cable.

    Also run the network speed test on the console to see if that shows any issues.

    Let it know if there are any results
  4. Onyx Is Here Win User

    XBOX Ultimate Game Pass Games not updating, and don´t launch.

    Sorry to hear it. Please try using the Beta App to update the games if the Store app is not working. If you are unable to download the Beta App then make sure your PC is up to date with no pending updates
  5. William_tg Win User

    Não consigo baixar um App - XBOX 360

    Não tem o app no xbox one s tbm.. Queria baixar!

    [Edit - Translation] - There is no app on the xbox one s tbm .. I wanted to download it!
  6. gds1972 Win User

    Installation speed very slow.

Thema:

Xbox One S Unable To Download/Update Games And Apps

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