Xbox One S Won't Turn On, New Power Cord

Discus and support Xbox One S Won't Turn On, New Power Cord in XBoX on Consoles to solve the problem; I just bought a used Xbox One S and it won't turn on, and I know it's not the power cord or the power supply because I got the wrong cord from the... Discussion in 'XBoX on Consoles' started by MelodyRairden, Apr 20, 2020.

  1. Xbox One S Won't Turn On, New Power Cord


    I just bought a used Xbox One S and it won't turn on, and I know it's not the power cord or the power supply because I got the wrong cord from the person I bought it from and had to buy a new one that fit and I've tried the unplugging method and the power
    reset method and I still don't see any lights or any power

    :)
     
    MelodyRairden, Apr 20, 2020
    #1
  2. JUMPIERSTATUE99 Win User

    Xbox 1 Not Working

    Hello Agr3ssive,

    The Xbox One S and Xbox One X have an internal power supply that works in all regions worldwide. If your console won't turn on, it may simply need a power reset. Often, power
     issues are due to the power supply resetting after a power surge.
    Have you tried to do the "Internal Power Reset"?

    1. Unplug the power cord from the console

    2. Wait 10 seconds

    3. Plug the cord back in and try to turn on the console.

    Let me know if that helps!
  3. TropicalHarp312 Win User

    error code???

    This sounds similar the problem we had with our new xbox one s and Minecraft. I unplugged the power cord from the box for 10 second, plugged it back in, and then things turned on normally.
  4. Korhog Win User

    Xbox one s Power cord and supply

    power cord for xbox one s should be a base cord for other devices
  5. WPAK Win User

    Power cord for replacement unit - SR: 1435611447

    Hi there,

    As far as I know, depending on the power cord itself, if it's just the cord (so not the power supply) you might find a matching one at an electronics store. As long as it meeds the power requirements for the console (and it fits the slot) the cord should
    be fine.

    If it's also the power supply (only came with the original Xbox One console, both S and X have an internal power supply) then contacting Xbox Support is the best option to order a new power supply.
  6. NiteTimeOwl3533 Win User

    XBOX ONE S não liga

    Your Xbox wont turn on https://beta.support.xbox.com/help/hardware-network/console/console-wont-power-on

    The Xbox One X or Xbox One S console

    Important Be sure to try all of the following solutions. If you don't, you could mistakenly request a new power supply when it's your console that needs repair.

    Reset your internal power supply

    The Xbox One S and Xbox One X have an internal power supply that works in all regions worldwide. If your console won't turn on, it may simply need a power reset. Often, power issues are due to the power supply resetting after
    a power surge.

    To reset the internal power supply, follow these steps:

    1. Unplug the power cord from the console.
    2. Wait 10 seconds.
    3. Plug the cord back into the console, and then press the
      Xbox button  on the front of the console.

    If the console turns on, the internal power reset worked. Do this step if the problem happens again.

    If the console still doesn't turn on, try the following:

    • Check that the wall outlet you’re using is working with other devices.
    • Check that the power cable is firmly connected to the wall outlet and to your console.
    • Ensure that you're using the power cable that came with your console, and that it's the correct cable for your region.
    • If your console still will not turn on, it needs to be serviced. To request service, sign in to
      Device Services with your Microsoft account and submit a service order.
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Xbox One S Won't Turn On, New Power Cord

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