Xbox One screen frozen at green start up page

Discus and support Xbox One screen frozen at green start up page in XBoX Accessibility to solve the problem; Hello When I switch on Xbox one it goes on to green home page and freezes. Cannot access menu or games Any hints on how to solve... Discussion in 'XBoX Accessibility' started by HarryMoylan, Apr 11, 2019.

  1. HarryMoylan
    HarryMoylan Guest

    Xbox One screen frozen at green start up page


    Hello

    When I switch on Xbox one it goes on to green home page and freezes.

    Cannot access menu or games

    Any hints on how to solve

    :)
     
    HarryMoylan, Apr 11, 2019
    #1
  2. XBF Lance J Win User

    Xbox One screen frozen at green start up page

    Hey Harry Moylan,

    Thank you for responding. I see you have some questions in regards to the troubleshooting provided by our great ambassadors. We'll try our best to clear things up for you. A

    power cycle
    is when you shut off your console, unplug it from the power for thirty seconds, and then turning it back on. In order perform a manual

    factory reset
    , you can do the following:

    1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
    2. Wait 30 seconds, and then plug the power cord back in.
    3. Press and hold the BIND button and the EJECT button, and then press the
      Xbox button on the console.
    4. Continue holding the BIND and EJECT buttons for 10-15 seconds.
    5. Listen for two “power-up” tones a couple of seconds apart. You can release the
      BIND and EJECT buttons after the second power-up tone.
    6. The console should power up and take you directly to the Xbox Startup Troubleshooter.
    The bind button on the original Xbox One can be found on left side of the console, near the disc tray. When you are dealing with an Xbox One S/X it is located below the power button. Hope this helps! :D
  3. LordCthuhlu117 Win User

    Xbox One screen frozen at green start up page

    Quick fix Xbox One stuck on loading screen issue by using factory resetting. Hold Eject and Sync button, click the Power button.
    Wait for 2 startup tones to sound, a menu with 4 options will appear: Restart, Power off, Factory reset and Update off of Flash Drive.
  4. XBF Amber M Win User

    Xbox One screen frozen at green start up page

    Hi Harry,

    Thanks for reaching out to us in the forums for this issue. Sorry to hear that when you turn on your Xbox One, you are stuck on the green loading screen. Have you received any error codes or messages prior to this occurring?

    If the power cycle, as recommended by our Ambassadors doesn't work for you, then I recommend using the following support articles to troubleshoot the issue more directly:

    Troubleshooting a blank TV screen or monitor while your Xbox One is on

    Xbox One System Update Solution

    Give the troubleshooting a try and let us know the results.

    I hope that this helps out!
  5. ThaKracker01 Win User

    Xbox One screen frozen at green start up page

    Hello

    When I switch on Xbox one it goes on to green home page and freezes.

    Cannot access menu or games

    Any hints on how to solve

    Have you tried a power cycle?
  6. Starseid Win User

    Xbox One screen frozen at green start up page

    A power cycle means to completely drain all power from the console and initiating a "Cold Boot". This is done by holding the power button for 10 seconds until the console shuts down, then unplugging the power supply for 10 seconds. Sometimes this helps
    the console to restart completely. Also yes, the eject is right next to the disc loader.
Thema:

Xbox One screen frozen at green start up page

Loading...
  1. Xbox One screen frozen at green start up page - Similar Threads - screen frozen green

  2. x box one frozen screen

    in XBoX Accessibility
    x box one frozen screen: Hello Following on from yesterday when I eject and sync on the x box one a screen comes up with 4 options which is the best to select with the off network update I need a usb and don't have...
  3. My Xbox one has frozen on the start up green screen.

    in XBoX on Consoles
    My Xbox one has frozen on the start up green screen.: What do i need to do so i can clear the problem & i dont lose the games stored on the box & my progress f21d4083-a389-4c0b-9a14-b95421506c58
  4. setups screen frozen on green

    in XBoX Accessibility
    setups screen frozen on green: I have everything on my new XBox 1 X connected and powered up but everything stalled at the opening screen with the split ball and the words "XBOXONE" underneath. Nothing I have tried will...
  5. Xbox 360 Back Compat Frozen logo screen/sign-in issues on Xbox One

    in XBoX Games and Apps
    Xbox 360 Back Compat Frozen logo screen/sign-in issues on Xbox One: I am having issues with a hung Xbox 360 Start up splash and getting my Xbox Profile to sign in when playing any Xbox 360 Back Compat game. I had no issues until last night, I was enjoying MW2...
  6. Xbox green loading screen is frozen

    in XBoX on Consoles
    Xbox green loading screen is frozen: My Xbox One green loading screen is frozen and I’ve tried unplugging the connection wires and letting it sit but that didn’t work. What should I do? a21de28e-d664-4b3d-a9d5-f5f6717dff3e
  7. Xbox One X Scorpio with frozen video screen during 4K disc play

    in XBoX on Consoles
    Xbox One X Scorpio with frozen video screen during 4K disc play: Just an FYI post.. My Xbox One X Scorpio 4k player did not work out of the box. During 4k disc play the video would freeze while sound continued to play. I initially thought it was a setting,...
  8. Xbox scree frozen on green load screen

    in XBoX on Consoles
    Xbox scree frozen on green load screen: My screen is frozen on the load green screen, I’ve tryed turning the Xbox on and off, unplugging it and holding the button for 10 seconds but it still won’t un freeze. Can anyone help thanks...
  9. Stuck on green start up screen after frozen update

    in XBoX on Consoles
    Stuck on green start up screen after frozen update: An update froze on me whilst applying. I left it 8ish hours and was still frozen. Turned off console and am now stuck on green start up screen. Help. 291a5033-6d34-44b2-a83f-345f8e7de6e8
  10. My new dashboard update frozen at the green xbox one screen

    in XBoX on Consoles
    My new dashboard update frozen at the green xbox one screen: when i was updating my xbox one to the preview program new dash board it froze at the green xbox one screen and i already tried the offline update and after i heard the two power up beeps i let go...