Xbox One Service Request Bug?

Discus and support Xbox One Service Request Bug? in XBoX on Consoles to solve the problem; I recently found my disc drive on my Xbox One S is not functioning correctly. So I saw it was still covered by the one year warranty, and tried to... Discussion in 'XBoX on Consoles' started by camstuart46, Jun 28, 2020.

  1. camstuart46
    camstuart46 Guest

    Xbox One Service Request Bug?


    I recently found my disc drive on my Xbox One S is not functioning correctly. So I saw it was still covered by the one year warranty, and tried to submit a service request and with stores closed I chose the shipping option. But as soon as I get to the review
    and payment option of the repair request it just keeps kicking me back to me start of the request with everything how I filled it out. And I can't seem top break this loop to make repair request. How do I fix this so I can get my console repaired?

    :)
     
    camstuart46, Jun 28, 2020
    #1
    1 person likes this.
  2. SkateHigh3968 Win User

    XBOX ONE SERVICE REQUEST

    AC cord just shorted out and burned a hole into the cord. It will now take almost 3 weeks to get a new AC cord not even the whole power brick just the cord. I left sony and I am now starting to think it was the worst choice of my life.
  3. Skihawks Win User

    XBOX ONE SERVICE REQUEST

    Wonderful...Just shipped my X1 and it was received on 4-10. Guess I won't be playing Titanfall until Christmas.
  4. Your Dead McFly Win User

    XBOX ONE SERVICE REQUEST

    Thanks for the info. US Customs takes awhile before FedEx can even touch em.
  5. YUCryin77 Win User

    XBOX ONE SERVICE REQUEST

    A couple weeks ago I sent my XB1 in for repair because it wouldn't read any discs. They sent me back a refurb unit that read discs perfectly for about a day. From hookup you could hear the hard drive clicking, and on the second day it stopped working. All
    it would do is freeze at the Xbox logo screen. I called support again and they said they would ship me a box so I wouldn't have to pay anything, and I could send it back in for repair. That was 8 days ago. Still with no box I called them again today. They
    told me the last rep promised something they can't do. I would have to pay to ship it back AGAIN and they said they had no control over if I got a new or refurb replacement still. I also learned that if you do the $500 hold to get a "new unit" shipped to you
    that it could STILL be a refurb!! They said there was nothing else they could do, and that I could post to the forum and hope for a reply... great customer service Microsoft. I've been with them since the first Xbox and spent near $800 for the One and games
    and accessories. Guess that doesn't matter since they already got money out of me, right?
  6. ultimate lew1s Win User

    Xbox One Service Request Bug?

    So firstly id try clearing the cache on your browser close it all down and try again if that doesnt work then contact xbox support again and explain the issue to them.
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Xbox One Service Request Bug?

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