Xbox One Smartglass app for Windows 8.1 opening screen only

Discus and support Xbox One Smartglass app for Windows 8.1 opening screen only in XBoX on Consoles to solve the problem; I've never been able to get past the opening screen for the Smartglass app. It just sits for a few seconds and then minimizes. I've uninstalled and... Discussion in 'XBoX on Consoles' started by Cheri F, Mar 1, 2015.

  1. Cheri F
    Cheri F Guest

    Xbox One Smartglass app for Windows 8.1 opening screen only


    I've never been able to get past the opening screen for the Smartglass app. It just sits for a few seconds and then minimizes. I've uninstalled and reinstalled.

    Any suggestions?

    :)
     
    Cheri F, Mar 1, 2015
    #1
  2. wahlbang 07
    wahlbang 07 Guest
    Smartglass on Windows 8.1 pc will not find/connect to Xbox One

    My Xbox One SmartGlass app won't even start on my PC(Windows 8.1). It show the startup screen with the logo on, and paaaw the app shuts down. Any suggestions?
     
    wahlbang 07, Mar 1, 2015
    #2
  3. Claudius.H
    Claudius.H Guest
    Smartglass on Windows 8.1 pc will not find/connect to Xbox One

    Just to rule out the one reason that made it not work for me: Are you using the "Xbox One Smartglass" app on your Windows 8.1? It's a different, new app to the old Smartglass app you used to connect to your Xbox 360.

    Follow the download link(s) on the bottom of this page to get the correct app: http://www.xbox.com/en-US/smartglass
     
    Claudius.H, Mar 1, 2015
    #3
  4. wahlbang 07 Win User

    Smartglass on Windows 8.1 pc will not find/connect to Xbox One

    My Xbox One SmartGlass app won't even start on my PC(Windows 8.1). It show the startup screen with the logo on, and paaaw the app shuts down. Any suggestions?
  5. KennethGitter Win User

    Unable to open XB1 SmartGlass

    I have the exact same issue. Windows 8.1 and I open SmartGlass (release and beta versions), and get a green window. Then it kind of crashes by minimizing the window but not actually launching, you can click the app to make the green screen pop back up for
    a second only to minimize again but not actually load.
  6. Claudius.H Win User

    Smartglass on Windows 8.1 pc will not find/connect to Xbox One

    Just to rule out the one reason that made it not work for me: Are you using the "Xbox One Smartglass" app on your Windows 8.1? It's a different, new app to the old Smartglass app you used to connect to your Xbox 360.

    Follow the download link(s) on the bottom of this page to get the correct app: http://www.xbox.com/en-US/smartglass
  7. The Flash 591 Win User

    netflix on xbox one issue with smartglass & windows 10 xbox app

    I have done this but it doesn't help solve my issue.

    I have found another post on the issue so others are experiencing it.

    Have also factory reset xbox that didn't fix.

    This is Windows related as the issue occurs on Surface 3 (xbox app and smartglass) , Lumia 950XL (xbox app and smartglass) and Lumia 820 running 8.1 (smartglass only as no xbox app)

    However

    Galaxy S7 running Android scrolling in Netflix works fine.
  8. Leo Atrox Win User

    ARE YOU GOING TO FIX xbox.com site anytime soon???????????

    I hope that's what he's referring to. I've noticed this on Xbox.com, Windows Phone 8 Games, and Windows 8.1 Games ... I know MS wants everyone to go download Xbox One Smartglass; but I hope that the fact that Smartglass is the only way to view this content
    outside of an Xbox One console isn't intentional. It really shouldn't be that difficult to get the Xbox One data transcoded for compatibility for older formats ... Or, alternatively, to upgrade Xbox.com and the Games apps in Windows Phone and Windows 8.x so
    that they are capable of displaying Xbox One and legacy device activity.
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Xbox One Smartglass app for Windows 8.1 opening screen only

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