Xbox one switches on but then shuts down

Discus and support Xbox one switches on but then shuts down in XBoX on Consoles to solve the problem; Please can someone help xbox one switches on then off again what causes this? a4b41896-5a76-4f19-bd93-af3368952c1b Discussion in 'XBoX on Consoles' started by LiezlRogers, Oct 20, 2019.

  1. LiezlRogers
    LiezlRogers Guest

    Xbox one switches on but then shuts down


    Please can someone help xbox one switches on then off again what causes this?

    :)
     
    LiezlRogers, Oct 20, 2019
    #1
  2. T3chnlgydude Win User

    Xbox one switches on but then shuts down

  3. XBF Brad A Win User

    Xbox one switches on but then shuts down

    Hi Liezl,

    Thanks for coming to the forums. There could be a few causes to this issue. One is the console is overheating. Be sure to check out he guide for

    ventilation
    . Other could be an update issue where the OS is corrupt a factory reset can help with this. We recommend trying the

    soft factory reset
    . If the console will not stay on long enough to get to settings can try step 4 in the

    offline update
    for the troubleshooter.

    1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
    2. Wait 30 seconds, and then plug the power cord back in.
    3. Press and hold the BIND button (located below the Xbox button on the console) and the
      EJECT button (located on the front of the console), and then press the
      Xbox button on the console.
      Note The Xbox One S All-Digital Edition does not have an
      EJECT
      button. You can bring up the Xbox Startup Troubleshooter on this console by holding only the
      BIND button (steps 3 & 4) and then pressing the Xbox button
      .
    4. Continue holding the BIND and EJECT buttons for 10-15 seconds.
    5. Listen for two “power-up” tones a couple of seconds apart. You can release the
      BIND and EJECT buttons after the second power-up tone.
    6. The console should power up and take you directly to the Xbox Startup Troubleshooter.
    Hope this helps.

    Brad
  4. Malacath Win User

    Strict NAT - is it me or is it live?

    @Anthony nolan

    Try doing a full shut down of the xbox. Press and hold the power button for about 5-10secs until the console shuts down.

    Once console has fully shut down and the light on the power brick is orange disconnect the power

    Next unplug your router and wait a minute before switching back on.

    Once router has fully booted up and connected to the internet switch the xbox one back on and check the NAT. If it's still strict do the multiplayer test trick I mentioned earlier.
  5. robnyack Win User

    Finally picked up the xbox one

    One of the odd things about the one..... you really don't shut down games and apps.... you just switch
  6. StuartATrueRed Win User

    Xbox One turning off when switching between applications

    Hi, it is a known issue, and the Xbox team are working on it. For now it's best to quit the application or game before switching to another one. That will stop the console from shutting down.
Thema:

Xbox one switches on but then shuts down

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