Xbox One unable to update

Discus and support Xbox One unable to update in XBoX Games and Apps to solve the problem; I have an original Xbox One which seems to be unable to install updates of any kind. I received a notification for an OS update the other day, and... Discussion in 'XBoX Games and Apps' started by Maddie Begg, Sep 1, 2019.

  1. Maddie Begg
    Maddie Begg Guest

    Xbox One unable to update


    I have an original Xbox One which seems to be unable to install updates of any kind. I received a notification for an OS update the other day, and after the update failed to download past 13% time and time again, I tried resetting the console to factory
    settings (clearing all data), but the issue persists.

    I can't complete the initial set-up process because the Xbox insists I install updates. Whenever I try, I get a 0x80070570 error once the download gets to about 13%. I've tried with a wireless connection. I've tried with a wired connection.

    I've tried doing an offline update using both OSU1 and OSU2 updates from an NTFS formatted USB drive, but the updates fail about a second after initialising, giving me an E101 error.

    I've double checked the USB drive, and it's fine. I've tried it in every USB port on the console, just in case. I've also reset the console to factory settings several times.

    My console's no longer in warranty, so my options are limited. If anyone can offer any suggestions other than "buy a new Xbox" or "try resetting to factory", I'd really appreciate it.

    :)
     
    Maddie Begg, Sep 1, 2019
    #1
  2. NathanGerardy Win User

    Resident Evil 4 HD & Rainbow Six: Siege - "There Was A Problem With The Update"

  3. The Viral Cyrix Win User

    download update to USB

    No the only way to update the Xbox One is to conect it to xbox live. The xbox is unable to do anything with out it
  4. Maddie Begg Win User

    Xbox One unable to update

    Hi there. I'm not sure what you mean by "install any content that is stuck to your internal drive". I can't access the Xbox OS at all, because I can't get past the initial set-up stage, because I can't install updates, so I have no idea how I'm meant to
    copy over files.

    If I can't find any other solution I'll get it repaired by a third party before I even consider getting a new Xbox. My worry isn't that I might lose my progress in a few games as much as the fact that Microsoft will have robbed me of another £250.
  5. AngelObullets Win User

    Xbox One unable to update

    Hi there Maddie Begg

    I would suggest going offline and doing a factory reset and then retrying the online update. It sounds like you are in the Insider program is that a correct?.
  6. XBF Jeremy Z Win User

    Xbox One unable to update

    Hiya Rebecky.

    Thank you for contacting Forum support!

    Sorry to hear that the issue with the console update is still being persistent! (ノ 益 )ノ彡┻━┻

    Just as it was posted above, I do recommend doing the
    Ofline System Update Solution
    and see if that fixes the update issue. (Try with a wired Network if you can or another network if it allows you to set one up.)

    Hope this helps.
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Xbox One unable to update

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