Xbox One Update Preview Code Disappeared from Inbox

Discus and support Xbox One Update Preview Code Disappeared from Inbox in XBoX Sales and Promo to solve the problem; I was invited to the preview program by [Mod Removed] about a month or two ago. I DID receive me Xbox message with my token to be accepted into the... Discussion in 'XBoX Sales and Promo' started by nalexander50, Jul 20, 2014.

  1. nalexander50
    nalexander50 Guest

    Xbox One Update Preview Code Disappeared from Inbox


    I was invited to the preview program by [Mod Removed] about a month or two ago. I DID receive me Xbox message with my token to be accepted into the preview program. Since I was in the middle of stuff, I did not get to redeem my token. So
    here it is a few weeks later and I tried to go back and redeem my code but ALL my Xbox messages are just GONE. I did not delete my messages, and nobody else in my house has access to my Xbox nor would know how to get to my messages and delete them nor would
    have any motive to do so. I contacted Xbox Support and they told me to post a topic here. I am severely disappointed. Is there anything that can be done?

    :)
     
    nalexander50, Jul 20, 2014
    #1
  2. ret808 2
    ret808 2 Guest
    Doom 1 and 2 codes.

    My message with the codes disappeared from my inbox.
     
    ret808 2, Jul 20, 2014
    #2
  3. BDFilm007
    BDFilm007 Guest
    Halo 3 ODST

    Hello,

    I didn't get to the message in time to retrieve my code for Halo 3 ODST and it has disappeared from my Xbox one inbox. Can this code be retrieved? Thank you
     
    BDFilm007, Jul 20, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Xbox One Update Preview Code Disappeared from Inbox

    Sorry to hear it. As the code was for the preview perhaps the message was time limited. Have you checked to see if your messages still exist here on the forums?

    live.xbox.com/.../Messages

    If it's truly gone then have your friend resubmit you again to see if you get it.
     
    onyxishere, Jul 21, 2014
    #4
  5. onyxishere Win User

    Xbox One Update Preview Code Disappeared from Inbox

    Sorry to hear it. As the code was for the preview perhaps the message was time limited. Have you checked to see if your messages still exist here on the forums?

    live.xbox.com/.../Messages

    If it's truly gone then have your friend resubmit you again to see if you get it.
  6. caffeinerobot89 Win User

    Halo Master Chief Collection ODST code

    Hi, I'm in exactly the same situation. I have the email but I never redeemed my code, the message has now disappeared from my messages inbox. Is there any way to get a replacement code please? Thanks!
  7. Mister Quimby Win User

    Halo ODST code disappeared from my inbox

    Hey there xBucK3yE Gh0stX!

    I've sent you a Forums Private Message. You can check those by clicking
    HERE. =)
  8. onyxishere Win User

    Message from Xbox ​disappeared from my inbox

  9. onyxishere Win User

    Weird happenings...

    I believe you were informed incorrectly. Items disappearing from your account is considered a billing issue, not a preview issue. A preview issue would be something that impacts your gameplay such as not being able to get online or the game or console
    crashing, not items disappearing.

    However, if you would like to make sure the preview people know about this you should post to the preview forums https://forums.xbox.com/en-CA/forums/6937b0de-f1dc-422c-a331-bdd036790d88_5076b182-0c50-4690-a730-cd...

    In the meantime though, you really should continue dealing with phone support in regards to the matter of paid items disappearing from your account.
Thema:

Xbox One Update Preview Code Disappeared from Inbox

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