Xbox One update seems to have broken Netflix

Discus and support Xbox One update seems to have broken Netflix in XBoX Games and Apps to solve the problem; After running the latest update, the Netflix app no longer works. I get an error: Netflix has encountered an error. Retry in 52 seconds. Code:... Discussion in 'XBoX Games and Apps' started by baron480T, Nov 7, 2019.

  1. baron480T
    baron480T Guest

    Xbox One update seems to have broken Netflix


    After running the latest update, the Netflix app no longer works. I get an error:

    Netflix has encountered an error. Retry in 52 seconds. Code: tvq-st-103, tvq-st-106, tvq-st-143.

    I've tried several of the suggested fixes on the various website like uninstall/reinstall the app, power down the Xbox for 60 seconds to clear the cache, even going through resetting the console to factory state, but nothing has worked.

    Is there some issue with Netflix and the latest update? It was all working fine before that.

    :)
     
    baron480T, Nov 7, 2019
    #1
  2. Vinny #1 Win User

    Xbox One update seems to have broken Netflix

    Code error tvq-st-103 and tvq-st-106 is related to internet connection issues.
  3. FreelanceGem098 Win User

    Xbox One update seems to have broken Netflix

    Hello baron480T

    I have found the following link that will hopefully help with your issue,

    https://www.****/knowledge/fixed-netflix-not-working-on-xbox-one/?__c=1

    Please Keep us informed and please let us know if this doesn't work.
  4. baron480T Win User

    Xbox One update seems to have broken Netflix

    I've tested the internet connection and it seems to be fine. The Xbox shows that it is connected and I ran the Xbox internet speed test and it seemed to be fine. I can connect to the Microsoft Store and download games/apps. None of my other devices
    have any issues with connecting and using the Internet.
  5. baron480T Win User

    Xbox One update seems to have broken Netflix

    How can you check it? Seems like even after reinstalling the Netflix app, I don't get to where I can enter a password or anything. It goes into the error messages right after "Netflix" logo becomes a red "N".
  6. EtagLive Win User

    Xbox One update seems to have broken Netflix

    Try a re-install of the app if that doesn't work try contacting xbox support directly to see if they can identify anything:

    Contact Us | Xbox Support

    There apear to be a couple of issues people are having with the recent software update it seems so it may well be related to that and xbox support are already aware, if so they may be able to advise
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Xbox One update seems to have broken Netflix

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