Xbox one WiFi issues

Hey there Shambulocks!

Sorry to hear about the WiFi issues. So that we can do our best to provide support, please create your own thread. Be sure to include the details of the issue and any troubleshooting steps you have taken. In the meantime, I recommend checking out our Xbox
One Network Connection Error Solution page.

We will be standing by to help get this issue sorted.

I just recently starting having an issue with my Wi-Fi connection as well,all my devices work just fine expect my xboxone it just wont show my network for someone reason and after so many trys it showed it once for like a few seconds then it diaper again
rite after i tryed to connect,at this point im confused if its hardware or software

anyone had such a issue?

Can you let us know which router you have?

Hey there TheProudScot,

The fastest connection is always going to be over a wired connection. Though with that router, you should be able to bridge the connection to use the Ethernet ports. When you're wired into the extender are you seeing higher speeds? You might need to adjust
the wireless channels to optimize the connection, there might be too much wireless interference that's causing the slower speeds over wifi. Netgear would be best to help you go through those settings.

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I'm having the same problem. On my Xbox One S, I teleport around the map when I play Gears of War 3. By teleporting I mean, I'll be running in a direction, and suddenly the game will re-position me either several paces ahead, or several paces back. Say for
example it want to pick up a weapon; I run to the weapon and stop to pick it up, but before I can happen, my character is like five in-game feet away from where I thought I stopped.

I tried resetting my router config and reconfiguring it with the bare minimum settings. I tried using both the 2.4GHz and 5GHz band on my Xbox One to see if one worked better than the other. I have minimal channel interference and every other device in the
house works great.

When I play the game on my Xbox 360 with the official WiFi adapter, this issue isn't present, at all. In fact I just played an excellent match where I finished in second place. My shots connect more reliably and there is no teleporting to speak of.

Between input lag, and this issue, Gears of War 3 multiplayer is just not fun to play on the Xbox One. The moral of the story seems to be to keep my Xbox 360 around if I want to continue to play Gears 3. Good thing I didn't sell it like I did 99% of my other
last-gen games.

I don't know if it's the Xbox One S WiFi chip being crap, or perhaps the chip just doesn't play nice with my particular router (Netgear R7500), maybe backwards compatibility introduces some issues in terms of how the netcode operates, I have no idea. But
this problem *is* real. All I can hope is that it's isolated to Gears 3 or Xbox One backwards compatibility, because I'm going to be irked if this is a problem in Gears 4. I don't have any Xbox One games to test, so I can't even comment if it's unique to Gears
3 or backwards compatibility.