Xbox one wont let me add an account

Discus and support Xbox one wont let me add an account in XBoX Accessibility to solve the problem; When I try to add an account to my xbox it says theres 32 accounts on it & i need to delete one to add another one, but theres only one account on it.... Discussion in 'XBoX Accessibility' started by joshpecker, Apr 19, 2020.

  1. joshpecker
    joshpecker Guest

    Xbox one wont let me add an account


    When I try to add an account to my xbox it says theres 32 accounts on it & i need to delete one to add another one, but theres only one account on it.

    Please help.

    :)
     
    joshpecker, Apr 19, 2020
    #1
  2. XBF Steven R Win User

    Xbox one wont let me add an account

    Hey there
    joshpecker
    ,

    We will be locking this thread due to it being revived by a new post. If the issue is ongoing, we recommend creating a new thread. We will be more than happy to answer any questions. Thank you and happy gaming!
  3. XBF Brad A Win User

    Xbox one wont let me add an account

    Hello Josh,

    Thanks for reaching out to the forums. We understand you are having issues adding an account. We recommend a

    soft factory reset
    . This will remove all profiles. There may be corruption causing the console to read all the profiles.

    Thanks,

    Brad
  4. XBF Leslie D Win User

    xbox wont let me add an account

    Hey there



    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically
    to you!
  5. golfaddict31 Win User

    xbox wont let me add an account

    xbox wont let me add an account keep getting error 0x80A40019 , I have reset the xbox and the internet connection is ok , please help
    Same please help
  6. Mister Maka Win User

    xbox wont let me add an account

    Hey there!

    Really sorry to hear about the troubles with adding an account. Let's see what's going on so that we can best help out. Do you have any issues signing into the account here on Xbox.com instead of through your Xbox One?
Thema:

Xbox one wont let me add an account

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