Xbox One X - Accessories App won't open

Discus and support Xbox One X - Accessories App won't open in XBoX Games and Apps to solve the problem; I just bought and sync'd the MS wireless headset last night. The console 'Accessories App' launched for a second and then failed. Now it will only show... Discussion in 'XBoX Games and Apps' started by kermit303, Apr 17, 2021.

  1. kermit303
    kermit303 Guest

    Xbox One X - Accessories App won't open


    I just bought and sync'd the MS wireless headset last night. The console 'Accessories App' launched for a second and then failed. Now it will only show the splash screen.

    I have reset the console, turned off and unplugged the console, did a factory reset with 'keep games and apps', and just about everything else but a full system refresh with deleting games and apps...

    Reading through the internet, I have not found a solution.

    Any help is welcome.

    :)
     
    kermit303, Apr 17, 2021
    #1
  2. XBF Ezra G Win User

    Xbox Accessories App Won't Open

    Hi there,

    Thanks for the update. To troubleshoot this further, try an
    Offline System Update
    . The OSU allows you to update the console with the most stable version of the Xbox operating system, which can correct software issues with recent updates etc.

    I hope this helps.
  3. ꓢꓱꓧꓕꓯꓱ Win User

    Xbox Accessories App Won't Open

    Thanks for trying to help,

    But you can close this thread. I just did something similar and jumped into the Skip Ahead Alpha to not only see if would fix it, but to report it if it crashed at launch. And it crashed, again.

    Sigh :( This Xbox Elite Controller is pointless now, since I can't configure it.
  4. XBF George L Win User

    Xbox Accessories App Won't Open

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having trouble with you're Xbox Accessories App. Have you tried removing and reinstalling the app?

    How to uninstall and reinstall a game on Windows 10
    . From the Xbox Console you can highlight the image of the App and press the "menu" button with the three little lines. and go to "Manage game & add ons" and "Uninstall All". Then just recover it from the
    store. Let us know with a reply how it goes.
  5. ꓢꓱꓧꓕꓯꓱ Win User

    Xbox Accessories App Won't Open

    It's a preinstalled application I can't uninstall and reinstall it. And I don't use Window 10 or want upgrade either.
  6. PalmettoBling Win User

    holding x button in game opens up another screen

    Are you playing on Windows 10 or Xbox One?

    If on Xbox One, I would recommend checking out the
    Xbox Acessories app
    for if it's configured to open the guide when you hold the button down.

    If on Windows 10, then I would recommend checking out the Game Bar settings in Settings > Gaming > Game Bar and see if you have a shortcut set to open that app.

    Might also be an issue with the controller, where pressing the X button also inadvertently 'presses' the Guide button on the controller?

    Anyways, let us know if you have any questions about that.

    Best of luck!
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Xbox One X - Accessories App won't open

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