Xbox One X crashed while playing Borderlands, now won't turn on. Even replaced Power Supply.

Discus and support Xbox One X crashed while playing Borderlands, now won't turn on. Even replaced Power Supply. in XBoX on Consoles to solve the problem; So last week, I was playing Borderlands 3 and randomly it crashed, my xbox turned off and I was thinking "oh no biggie, I'll turn it back on" but to my... Discussion in 'XBoX on Consoles' started by Rodttor, Oct 26, 2019.

  1. Rodttor
    Rodttor Guest

    Xbox One X crashed while playing Borderlands, now won't turn on. Even replaced Power Supply.


    So last week, I was playing Borderlands 3 and randomly it crashed, my xbox turned off and I was thinking "oh no biggie, I'll turn it back on" but to my dismay, it just keeps turning on for 10 secs then turning off, nothing even comes up on the TV. I do
    some research, guess other people keep having crashes and difficulties with Borderlands 3 as well. I even talk to an "xbox gamer expert" on the Xbox support. They say it isnt related to BL3 but may be a cache error, they wouldnt listen to me when I said that
    it would not boot up so I would not be able to see the screen. Until finally I keep on telling them it won't turn on, so then she tells me i will need to replace power supply, the service Microsoft has costs 250 bucks since my warranty is way passed, so I
    thought I'd do it myself, I did it, all went smoothly in the replacement and same issue. I just hope my games are not all gone or deleted, spent so much money and time on this console, I have an external HDD as well. It really has made me sad this happened,
    I'm hoping for the best, as I love my xbox.

    :)
     
    Rodttor, Oct 26, 2019
    #1
  2. AyeeJamesy Win User

    Xbox One X crashed while playing Borderlands, now won't turn on. Even replaced Power Supply.

    I play the game it seems to glitch Lot so it may still be going through beta stages
  3. Rodttor Win User

    Xbox One X crashed while playing Borderlands, now won't turn on. Even replaced Power Supply.

    Yup, during my research I had already tried that many times :( no solution.
  4. Christyna64 Win User

    Xbox One X crashed while playing Borderlands, now won't turn on. Even replaced Power Supply.

  5. XBF Diego M Win User

    Fonte ou Xbox, Como saber qual está queimado??? [Mod translation-Source or Xbox, How to know which one is burned ???]

    Hi Victor,

    Thank you for posting on the Xbox forums. I'd be happy to help.

    If you have the original Xbox One with the external power supply, then I'd recommend following this guide: https://support.xbox.com/xbox-one/console/reset-power-supply-solution

    If the light on the power supply does not turn on at all or turns off while following that guide, then it is likely that the power supply burned out and would need to be replaced.
  6. gds1972 Win User

    Xbox with 220V DC

    Hi

    The Xbox One S and Xbox One X both support 110v AC and 220v AC as for the original Xbox One with the separate power supply you will need to purchase a replacement power supply. To order a replacement power supply please use the link below and you should
    be able to purchase the correct power supply.

    https://support.microsoft.com/devices
Thema:

Xbox One X crashed while playing Borderlands, now won't turn on. Even replaced Power Supply.

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